Operations Leader – Washington Branch (Multi-Dept, 1M sq ft DC)

Uline Inc.; Lacey, Northern (WA, KY); Hybrid; USD 96,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonus programs

Paid time off

Tuition assistance

Job summary

Uline in Washington is seeking an Operations Manager to lead the Washington branch's operations, including warehouse, customer service, sales, HR, IT and Facilities, ensuring excellence and top-tier service.

The role requires a Bachelor's degree and 5+ years in operations or general management, with travel limited overnight; on-site role with strong leadership and recruitment responsibilities.

Uline offers health insurance, 401(k) with 6% match, bonuses, generous PTO, and tuition assistance.

Qualifications

• Bachelor’s degree required.
• 5+ years experience in operations or general management.
• Warehouse, call center and / or sales experience is a plus.
• Experience supervising personnel.
• Limited overnight travel.

Responsibilities

• Oversee operations of Uline’s Washington branch across departments.
• Supervise branch departments to ensure impeccable customer service.
• Ensure the 1-million-square foot distribution center grounds exceed company standards.
• Support recruitment and retention of top-tier talent and assist with employee relations.
• Provide hands‑on senior management and drive accountability through performance feedback.

Skills

Operations leadership

Team supervision

Cross-functional coordination

Recruitment and retention

Education

Bachelor's degree

Job description

Uline in Washington is seeking an Operations Manager to lead the Washington branch's operations, including warehouse, customer service, sales, HR, IT and Facilities, ensuring excellence and top-tier service.

The role requires a Bachelor's degree and 5+ years in operations or general management, with travel limited overnight; on-site role with strong leadership and recruitment responsibilities.

Uline offers health insurance, 401(k) with 6% match, bonuses, generous PTO, and tuition assistance.