Operations Leader & Team Performance Coach

Qdoba; Williston (ND); On-site; USD 55,000 - 75,000; Full time

Job summary

QDOBA in Williston, North Dakota, seeks an experienced assistant general manager to support the GM in directing daily restaurant operations. The AGM will lead a supervisory team, deliver performance feedback, set goals, foster teamwork, and communicate clear business objectives.

The candidate will participate in ongoing training, motivate staff during challenging times, supervise tasks, ensure policies are followed, and uphold the brand's hospitality, positivity, and performance pillars that

Qualifications

• Degree in business administration or similar.
• Strong leadership and communication skills.
• Ability to give constructive feedback and coaching.
• Excellent problem-solving and organizational abilities.

Responsibilities

• Assist the general manager with daily operations.
• Foster positive staff relationships and teamwork.
• Delegate tasks and monitor performance.
• Address issues promptly and uphold policies.
• Supervise staff and manage merchandise.
• Set a good example for the team.

Skills

Leadership

Communication

Staff management

Problem-solving

Coaching

Organizational skills

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel

Office Suite

Job description

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Requirements:

• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Getting our start in 1995, QDOBA has grown to more than 740 restaurants in the U.S. and Canada. Even though our footprint has grown tremendously in the past 20 years, we’ve always stayed true to our brand promise: Bringing Flavor to People’s Lives. We believe the flavor of our people is the most important ingredient to QDOBA’s success. We are an optimistic and entrepreneurial collective that celebrates positivity, creativity, and innovation. At our core, we are a glass half-full, can-do bunch, united as one to make a great brand. We bring this to life through our three cultural pillars of HOSPITALITY, POSITIVITY, and PERFORMANCE.
In the end our secret ingredient is you.