Operations Leader — Landscaping & Crew Excellence

The Grounds Guys, a Neighborly Company; Rockford (MI); On-site; USD 30,000 - 48,000; Full time

Job summary

Ground Guys is seeking an Operations Manager to oversee daily lawn care and landscaping operations and to lead a hands-on team. You’ll drive organization, coordinate with customers, and identify opportunities to expand contracted work while upholding quality standards.

The role emphasizes safety training, payroll reporting, routing, scheduling, and maintaining gross margins. You’ll also implement Grounds Guys franchise systems and manage staffing, promotions, and discipline as needed.

Qualifications

• Must be a proactive leader with a strong work ethic.
• Experience in lawncare or landscaping operations preferred.
• Willing to complete required certifications/licenses within 6 months.
• Clean driving history with trailer experience.

Responsibilities

• Oversee overall operations of the business and ensure quality work.
• Interact with customers and identify opportunities for extra work.
• Maintain safety training, scheduling, payroll reporting, and margins.
• Implement franchise systems across the business and manage staff actions.

Skills

Leadership

Customer service

Communication

Team management

Routing & scheduling

Education

Certifications & licenses to be completed within 6 months

Tools

Scheduling software

Payroll software

Franchise systems

Job description

Ground Guys is seeking an Operations Manager to oversee daily lawn care and landscaping operations and to lead a hands-on team. You’ll drive organization, coordinate with customers, and identify opportunities to expand contracted work while upholding quality standards.

The role emphasizes safety training, payroll reporting, routing, scheduling, and maintaining gross margins. You’ll also implement Grounds Guys franchise systems and manage staffing, promotions, and discipline as needed.