Operations Leader: Drive Cross-Functional Excellence

Graceland Management Services LLC; Bardwell (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Graceland Portable Buildings in Bardwell, KY seeks an exceptional Operations Manager to align people, processes, and performance across the division, from onboarding dealers to delivering to customers.

You will lead a cross-functional team in sales operations, dispatch, and customer service, build scalable systems, and foster a culture of accountability, service, and continuous improvement.

Qualifications

• Experience leading operations teams
• Strong cross-functional collaboration
• Customer-focused mindset and ownership

Responsibilities

• Drive operational performance across the division from onboarding to delivery
• Partner with dealer onboarding, training and ongoing support
• Lead and develop sales operations, dispatch and customer service teams
• Champion a high standard of customer experience and timely execution
• Identify process gaps and implement improvements for measurable results

Skills

Leadership

Operations management

Cross-functional collaboration

Customer experience

Job description

Graceland Portable Buildings in Bardwell, KY seeks an exceptional Operations Manager to align people, processes, and performance across the division, from onboarding dealers to delivering to customers.

You will lead a cross-functional team in sales operations, dispatch, and customer service, build scalable systems, and foster a culture of accountability, service, and continuous improvement.