Operations Lead - The Village at Corte Madera

Alo; Corte Madera (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount

ALO Wellness Club membership

401K with company matching

Clothing allowance

Monthly store incentives

Free yoga classes at Sanctuaries

Job summary

Alo is seeking an Operations Lead in Corte Madera, CA to drive store profitability and efficiency. You will lead inventory processes, ensure accurate stock levels, and maintain visual standards while guiding a team for a superior guest experience.

This full-time role requires high energy, clear communication, and collaboration with cross-functional partners. The position is based on-site in Corte Madera with competitive benefits and opportunities for growth.

Qualifications

• 2+ years in a client-centric, sales environment.
• Excellent interpersonal and written communication skills.
• Self-motivated with energy to achieve results and excel in a team.

Responsibilities

• Lead and execute inventory management processes to maximise inventory accuracy and reduce shrink.
• Investigate and root cause inventory accuracy issues with the General Manager to improve processes.
• Manage execution of shipment, receiving, processing, reverse transfers, shelf replenishment, floor set updates and supply management.
• Champion strong visual standards for the sales floor.
• Support safe work environment and efficient operation through stockroom standards and processes.
• Collaborate with Operations & Visual Manager on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology and facilities.
• Move dynamically on the retail floor to assess and fulfill business, team and guest needs.
• Lead by example and inspire staff in daily operations and guest experience.
• Oversee the Operations Associates; recruit and develop talent; provide feedback to drive growth.

Skills

Client-centric experience

Interpersonal communication

Written communication

Feedback receptiveness

Team collaboration

Job description

Operations Lead - The Village at Corte Madera

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.

Operations Leader

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes

Business Leader

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Business Partner

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)

Operations Lead Qualifications:

• 2+ Years prior work experience in a client-centric, sales environment
• Values feedback, receptive to receiving feedback and eager to provide
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availab ility and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

JUST SOME OF THE PERKS

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $22.00- $26.00/ hour in Corte Madera, CA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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