Operations Lead: Shift & Service Excellence

Domino's Pizza; Sarver (PA); On-site; USD 42,000 - 58,000; Full time

Job summary

Domino's Pizza in North Apollo, United States, is seeking an Assistant Manager to lead daily operations, drive exceptional service, and mentor teammates to uphold brand standards.

The role involves supervising shifts, scheduling, cost controls, inventory, training, customer relations, and data-driven improvements. You will collaborate with management to grow the business and maintain a positive work environment.

Qualifications

• Proven supervisory or leadership experience in a fast-paced environment.
• Experience managing staffing, scheduling and performance.
• Cost control, budget management, financial accountability.
• Inventory management and cash handling procedures.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including evenings, weekends, holidays.
• High school diploma; college coursework or business certification is a plus.
• Customer service excellence and professionalism.

Responsibilities

• Lead, supervise, and motivate team during shifts.
• Manage staffing, task delegation and performance monitoring.
• Oversee cost controls, inventory, and cash handling to minimize waste.
• Maintain paperwork and documentation to company standards.
• Develop and implement training programs and provide coaching.
• Foster customer relationships with exceptional service.
• Analyze operational metrics to identify improvements.
• Collaborate with management to drive growth and efficiency.
• Resolve conflicts with transparency and fairness.
• Maintain a clean, safe workplace that meets regulatory requirements.

Skills

Supervisory experience

Team management

Cost control

Inventory management

Cash handling

Training programs

Customer service

Data analysis

Problem solving

Communication skills

MS Office

Education

High school diploma

College coursework

Business certification

Tools

POS systems

Operational software

Job description

Domino's Pizza in North Apollo, United States, is seeking an Assistant Manager to lead daily operations, drive exceptional service, and mentor teammates to uphold brand standards.

The role involves supervising shifts, scheduling, cost controls, inventory, training, customer relations, and data-driven improvements. You will collaborate with management to grow the business and maintain a positive work environment.