Operations Lead, Outpatient Behavioral Health

Confidential; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Confidential is seeking an Assistant Director to provide administrative and operational leadership within an outpatient behavioral health program. You will oversee admissions, referrals, and EMR records, while coordinating billing, insurance verification, and coordination with care teams.

The role requires 1–2 years of related experience and a Master’s in Social Services with NJ-LCSW licensure, plus strong communication and leadership capabilities to manage multiple priorities in a fast-paced

Qualifications

• Minimum 1–2 years of related experience in behavioral health administration.
• Master’s Degree in Social Services with NJ-LCSW licensure is required.
• Strong communication, leadership, and organizational abilities are essential.

Responsibilities

• Provide administrative and operational leadership for the outpatient program.
• Oversee admissions, intake, and referral processes.
• Verify insurance eligibility, benefits, and authorizations.
• Register patients and maintain EMR records with accuracy.
• Coordinate billing issues and liaise with patient financial services.
• Maintain compliance with HIPAA and confidentiality standards.
• Support staff development and participate in quality improvement initiatives.

Skills

Team leadership

Clear communication

Problem-solving

Multitasking

Interpersonal skills

Microsoft Office

Education

Master’s Degree in Social Services and NJ-LCSW

Tools

Electronic Health Records

Healthcare databases

Medicare/Medicaid regulations

Job description

Confidential is seeking an Assistant Director to provide administrative and operational leadership within an outpatient behavioral health program. You will oversee admissions, referrals, and EMR records, while coordinating billing, insurance verification, and coordination with care teams.

The role requires 1–2 years of related experience and a Master’s in Social Services with NJ-LCSW licensure, plus strong communication and leadership capabilities to manage multiple priorities in a fast-paced