Operations Lead, Investor Relations

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 200,000 - 265,000; Full time

Job summary

United States Digital Space LLC is seeking an Operations Lead for its Investor Relations team. You will own the administrative and operational backbone, coordinating investor calls, meetings, and events across time zones, while managing vendors and logistics for high-profile engagements.

You will work closely with leadership and cross-functionally with Finance, Capital Markets, Accounting, Corporate Legal, Communications, and Workplace to ensure investor touchpoints reflect the company well.

Qualifications

• Experience coordinating complex calendars, meetings, or events across multiple stakeholders.
• Experience managing vendor relationships, including scope, budget, and performance tracking.
• Strong organizational skills, with the ability to juggle multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Demonstrated judgment handling sensitive, confidential, and market-sensitive information with discretion.
• Comfort operating autonomously in a newly formed team, including building processes and systems that do not exist yet.

Responsibilities

• Schedule and coordinate investor calls, meetings, and briefings, managing calendars across multiple stakeholders and time zones.
• Plan and execute investor events, visits, and other in-person engagements.
• Prepare the team and executives for investor conversations and capturing follow-ups afterward.
• Own vendor relationships for IR-related services, from sourcing through ongoing management of scope, budget, and performance.
• Help the team set agendas and priorities, tracking deliverables and following up to ensure commitments are met on time.
• Maintain and organize IR records, investor contact database and interaction history, and shared materials.
• Serve as a primary point of contact for internal stakeholders and external partners on logistical and administrative questions.
• Build and document recurring processes for a growing IR function and improve day-to-day operations.
• Partner with Corporate Legal and Communications on handling and review of investor-facing materials.
• Support ad hoc projects as investor relations priorities evolve.

Skills

Calendar coordination

Vendor management

Organizational skills

Written and verbal communication

Discretion with sensitive information

Autonomy in new team

Education

Bachelor's degree or equivalent

Tools

CRM tools

Job description

About the company

the company’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

the company's Investor Relations team manages our relationships with shareholders, prospective investors, and the broader financial community, and helps educate investors on the company's mission, strategy, and financial performance. As the Operations Lead for the team, you'll own the administrative and operational backbone that keeps IR running smoothly, from coordinating investor meetings and preparing the team for them to managing the vendors and logistics behind high-profile events and visits.

You'll work directly with the Head of Investor Relations and the IR team, and cross-functionally with Finance leadership, Finance & Strategy, Capital Markets, Accounting, Corporate Legal, Communications, and Workplace, to make sure every investor touchpoint reflects well on the company. Because the function is still being built, you will often be creating the process rather than following one. This role suits someone who is highly proactive, thrives on structure, anticipates needs before they arise, and enjoys being the person who makes complex logistics look effortless.

Key responsibilities

• Schedule and coordinate investor calls, meetings, and briefings, managing calendars across multiple stakeholders and time zones, and helping the team prioritize when investor demand exceeds our capacity

• Partner with internal teams and on-site staff to plan and execute investor events, visits, and other in-person engagements

• Prepare the team and executives for investor conversations and capturing follow-ups afterward

• Own vendor relationships for IR-related services, from sourcing through ongoing management of scope, budget, and performance

• Help the team set agendas and priorities, tracking deliverables and following up to ensure commitments are met on time

• Maintain and organize IR records, the investor contact database and interaction history, and shared materials so information stays easy to find and current, and help select and run the tools the team uses to track shareholder engagement

• Serve as a primary point of contact for internal stakeholders and external partners on logistical and administrative questions

• Build and document the recurring processes a growing IR function needs, from meeting request intake through post-meeting follow-up, and keep improving how the team operates day to day

• Partner with Corporate Legal and Communications on the handling and review of investor-facing materials, so information moves through the right checks

• Support ad hoc projects as investor relations priorities evolve

Minimum qualifications

• Experience coordinating complex calendars, meetings, or events across multiple stakeholders

• Experience managing vendor relationships, including scope, budget, and performance tracking

• Strong organizational skills, with the ability to juggle multiple priorities and deadlines

• Excellent written and verbal communication skills

• Demonstrated judgment handling sensitive, confidential, and market-sensitive information with discretion

• Comfort operating autonomously in a newly formed team, including building processes and systems that do not exist yet

Preferred qualifications

• Experience supporting an investor relations, capital markets, or finance leadership function, ideally in a company that was growing quickly

• Familiarity with the needs of external-facing, high-stakes engagements

• Experience operating in a fast-paced, high-growth company environment

• A proactive, detail-oriented approach to identifying and solving problems before they become issues

• Familiarity with investor relations or CRM tools for tracking shareholder engagement, and comfort using AI tools to work faster

• Curiosity about financial markets, technology, and AI, and interest in how a research-driven company explains itself to investors

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$200,000—$265,000 USD

LogisticsMinimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that the company recruiters only contact you from@the company.comemail addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of the company. Be cautious of emails from other domains. Legitimate the company recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visitthe company.com/careersdirectly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At the company we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on sma