Operations Lead - Flexible Hours, Competitive Wages

PuroClean; Burlington (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean, a leader in emergency property restoration services, seeks an Operations Manager to lead production operations, ensure jobs are completed per PuroClean processes, and keep the owner or GM updated on production.

You will manage customer satisfaction, coordinate scheduling, supervise production teams, oversee safety, inventory, and internal communications, and contribute to growth through a world-class service mindset.

Qualifications

• Focus on personal development, team building, and leadership skills are essential.
• Attention to detail, aptitude for multitasking and calm under pressure.
• Aptitude with record keeping, easily accessing information and communicating ‘the message’.
• Awareness and respect for safety, using care with teammates and customers.
• Strength with multitasking and handling deadlines, organizational and leadership skills.

Responsibilities

• Managing Customer and client satisfaction and representing and improving brand operations
• Networking and building relationships with partners and Centers of Influence
• Assigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as needed
• In house Human Resources management, overseeing all aspects of safety and health requirements and daily office management.
• Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
• Maintaining inventory for equipment, vehicles and facilities related maintenance. ‘personal ownership’
• Ensure clear communication with entire staff, ability to manage relationships.

Skills

Personal development

Team building

Leadership skills

Attention to detail

Multitasking

Calm under pressure

Record keeping

Communication

Safety awareness

Job description

PuroClean, a leader in emergency property restoration services, seeks an Operations Manager to lead production operations, ensure jobs are completed per PuroClean processes, and keep the owner or GM updated on production.

You will manage customer satisfaction, coordinate scheduling, supervise production teams, oversee safety, inventory, and internal communications, and contribute to growth through a world-class service mindset.