Operations Lead - CSOC, TS/SCI (St Louis, MO)

GuidePoint Security; St. Louis (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a SOC Shift Lead to oversee operations within a dynamic cybersecurity environment. This role is critical for ensuring effective communication and operational excellence among team members, while also managing shift activities and mentoring staff. The ideal candidate will possess a strong background in cybersecurity, leadership skills, and a commitment to fostering a collaborative team atmosphere. This is a unique opportunity to join a rapidly growing company that values expertise and offers a supportive workplace culture, making it an exciting prospect for professionals looking to advance their careers in the cybersecurity field.

Benefits

Group Medical Insurance

Group Dental Insurance

Flexible Time Off

Mobile Phone Allowance

Home Internet Allowance

Retirement Plan Eligibility

Pet Benefit Option

Qualifications

• Bachelor's degree with 4 years of experience or equivalent experience.
• Active TS/SCI clearance and IAT Level II certifications required.

Responsibilities

• Lead SOC operations and ensure tasks are executed as per SOPs.
• Manage shift activities, including staffing and task distribution.

Skills

Cybersecurity Expertise

Leadership Skills

Communication Skills

Operational Management

Analytical Skills

Education

Bachelor's Degree

Tools

Cyber Tools

Job description

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

An active Top Secret / SCI clearance is required prior to employment consideration.

You must be a US Citizen for this work supporting the US Government. Work is 100% ONSITE in St. Louis, MO or Springfield, VA.

The Security Operations Center (SOC) Shift Lead will report directly to the Lead of Defensive Cyber Operations. In addition to the foundational mission requirements as a SOC analyst, the SOC Shift Lead will be the point of accountability for the exact shift to which they are attached. As such, communication with the team and chain-of-command is paramount to ensure problems identified within the mission, staffing, and generally for team morale are mitigated quickly.

The SOC Shift Lead will ensure that personnel on shift execute operations as prescribed in SOPs and work instructions, including clarifying verbal direction from leadership. The shift lead should continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift to complete the individual task as quickly as possible.

The SOC Shift Lead will manage the distribution of tasks as they are assigned to the team. As such, it is expected that there is a general understanding of the skillsets or skills gaps for each team member. This is to support the overall identification of training needs and mentorship, and enable the efforts to create career and training progression paths down to the individual.

What You'll Get to Do:

• Execute core duties as a SOC Analyst.
• Conduct shift turnover at the beginning and end of your shift.
• Ensure the Shift Activity Log is completed and sent.
• Ensure appropriate staffing coverage is maintained across the shift.
• Manage time-off requests.
• Maintain awareness of the operational status of production Cyber tools and data feeds, notifying relevant stakeholders in the event a degradation of service is identified to reduce Time-to-Recover (TTR) during outages.
• Receive and action communications or requests received via various mediums including in-person, email, chat, or phone.
• Review analysis and documentation for tickets opened by the shift for completeness and accuracy.
• Provide feedback for any missed actions or deficiencies observed for mentorship and growth.

You’ll Bring These Qualifications:

• Bachelor's Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree.
• DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
• Active TS/SCI clearance.
• Ability to work 1 of 5 shifts.
• Ability to obtain a CI Poly within 6 months.

These Qualifications Would be Nice to Have:

• Experience as a Lead.
• IAT Level III certifications.
• Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value-added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity. This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions).
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans), and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually).
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans.
• 12 corporate holidays and a Flexible Time Off (FTO) program.
• Healthy mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months at open enrollment.
• Pet Benefit Option.