Operations Lead - Cold Chain

Pet Food Experts; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

No weekend shifts

Full benefits package

401(k) with employer match

Safety footwear reimbursement

Overtime pay

Paid holidays

Employee discounts on pet food &用品

Job summary

Pet Food Experts is seeking a Warehouse Lead to oversee outbound operations and coach a team, while upholding safety and efficiency. Based in Kentucky, you will collaborate with the Warehouse Management Team to ensure smooth operations and timely order fulfillment.

The role requires hands-on leadership, experience with warehouse equipment, strong attention to detail, and the ability to motivate others. We value reliability, flexibility, and a team-first attitude as we serve thousands of pet

Qualifications

• Experience operating warehouse equipment (e.g. forklift, pallet jack, high reach truck) preferred.
• Candidate must have the ability to read, write and understand English, including identifying numbers
• Strong attention to detail and accuracy
• Willing and able to make decisions within the Team Leader area of responsibility (leading by example, delegating work, evaluating performance, motivating, training employees, etc.)
• Candidate must have reliable transportation, flexible schedule, solid attendance and a positive, professional attitude and demonstrated ability to lead a team through motivation and mentoring

Responsibilities

• Lead the outbound operations team and perform the functions and accountabilities required in the operations department.
• Support the Warehouse Management team with training, leading, and directing other warehouse personnel in the absence of management or when required to do so.
• Support the Warehouse Management Team in leading by example, motivating and inspiring the warehouse employees to maintain high performance and safety standards.
• Maintain a clean and organized work space.
• Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations.
• Assist other departments on an as needed basis.

Skills

Forklift operation

Team leadership

English literacy

Attention to detail

Decision making

Job description

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

What You'll Do:

The Warehouse Lead is responsible for performing the functions and accountabilities required in the Outbound Operations Department including supporting the Warehouse Management Team with training, leading and directing other warehouse personnel in the absence of management or when required to do so.

• Responsible for performing the functions and accountabilities required for the operations team.
• Support the Warehouse Management team with training, leading, and directing other warehouse personnel in the absence of management or when required to do so.
• Support the Warehouse Management Team in leading by example, motivating and inspiring the warehouse employees to maintain high performance and safety standards.
• Maintain a clean and organized work space,
• Perform functions, accountabilities and supporting activities while complying with safety procedures, rules and regulations.
• Assist other departments on an as needed basis.

What We're Looking For:

• Experience in safely operating warehouse equipment (e.g. forklift, pallet jack, high reach truck), preferred
• Candidate must have the ability to read, write and understand English, including identifying numbers
• Strong attention to detail and accuracy
• Willing and able to make decisions within the Team Leader area of responsibility (leading by example, delegating work, evaluating performance, motivating, training employees, etc.)
• Candidate must have reliable transportation, flexible schedule, solid attendance and a positive, professional attitude and demonstrated ability to lead a team through motivation and mentoring

Why You'll Love Working Here:

Pet People, First and Always: We’re a company built on relationships—both with our team and the independent pet community we serve.

• An Industry on the Move: With our recent expansion, we’re more connected than ever, creating career growth opportunities at every level.
• Culture of Care: From employee wellness to professional development, we invest in YOU.
• Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.

Schedule: Monday- Friday: 12:00pm-8:30 PM or Until work is complete

Application Deadline: Ongoing

Pawsome Perks of Joining PFX:

• No Scheduled Weekends! – More time for family, adventures, or just lounging with your pets.
• Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
• 401(k) with Employer Match – Because your future matters.
• Safety Footwear Reimbursement – We help keep your feet comfy and protected!
• Overtime Pay – Extra $$ for extra hours (because your time is valuable).
• Paid Holidays – Celebrate, relax, and recharge—on us!
• Employee Discounts on Pet Food & Supplies – Because your pets deserve the best, too!

At PFX, we take care of our team— because when you feel good, you do good.

Follow @LifeatPFX to explore employee spotlights, real team moments, and an authentic look at how our culture comes to life across our network.

*Any offers of employment are contingent upon passing a required background check

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.