Operations Lead — Catering & Events (Unlimited PTO)

HUNGRY Marketplace; Denver (CO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Unlimited paid time off

Medical Dental and Vision insurance

401k (currently not matching)

Employer paid life/disability

Company Sponsored Tele-med & Tele Mind

Equity incentives/Stock Options

Job summary

HUNGRY Marketplace is seeking an Operations Manager to own catering, delivery, and event operations in a Denver market. You will coordinate Captains (often independent contractors) and align with Sales and Food Partner Management to ensure flawless execution.

You will also lead hub readiness, inventory, and the on-site team, while coaching direct reports and maintaining safety standards across the market.

Qualifications

• 2 to 3+ years of experience in an operations role, preferably in catering, food service, hospitality, or logistics
• Experience directly managing and developing employees, including hiring, coaching, and performance management
• Experience planning and coordinating a contractor-based or gig workforce and the ability to navigate contractor relations
• Hands-on experience with live event execution and logistics management
• Ability to manage multiple priorities and adapt quickly in a fast-paced, deadline-driven environment
• Working knowledge of food safety and sanitation standards
• Ability to lift, move, and transport catering equipment and supplies as needed
• Excellent written and verbal communication skills and the ability to collaborate with cross-functional teams
• Experience with administrative operations such as time and attendance systems, expense reporting, and purchasing/receiving workflows

Responsibilities

• Own day-to-day execution of catering, delivery, and event operations across the assigned market.
• Plan and coordinate the local network of Captains—most of whom engage as independent contractors—assign gigs, set logistics, and communicate expectations.
• Recruit and onboard Captains into the local market, and connect them with service and food safety training.
• Partner with Sales and Food Partner Management to ensure a smooth handoff from booking to execution.
• Oversee hub readiness — supply and equipment stock, uniform inventory, contractor check-in/dispatch flow, and hub cleanliness and organization.
• Build and manage logistics plans, contractor scheduling coverage, and inventory to support daily and event-based operations.
• Manage local vendor and logistics relationships that support daily hub and delivery operations.
• Monitor service quality in real time, and proactively flag and resolve operational risk before it affects the client.
• Track and report on market-level operational metrics to the National Director of Operations.
• Maintain compliance with food safety and workplace safety standards across the market.

Skills

People management

Hiring & coaching

Contractor relations

Event logistics

Multitasking

Food safety knowledge

Equipment handling

Communication skills

Administrative operations

Job description

HUNGRY Marketplace is seeking an Operations Manager to own catering, delivery, and event operations in a Denver market. You will coordinate Captains (often independent contractors) and align with Sales and Food Partner Management to ensure flawless execution.

You will also lead hub readiness, inventory, and the on-site team, while coaching direct reports and maintaining safety standards across the market.