Operations Lead – Academic Admin & HR (LASSP)

Cornell University; Ithaca (MI); Sur place; USD 65 000 - 70 000; Plein temps

Résumé du poste

Cornell University’s College of Arts and Sciences, Department of Physics, invites an Operations Administrator to lead LASSP’s administrative operations and supervise the support staff. You will coordinate recruitment, onboarding, visas, and employment processes, ensuring compliance and excellent service to faculty and researchers.

The role requires strong organizational and communication skills, the ability to balance multiple priorities, and collaboration with College HR and university partners

Qualifications

• Associate’s degree and 4–6 years of progressively responsible experience in administration, operations, human resources, or academic administration, or an equivalent combination of education and experience.
• Experience coordinating or managing complex administrative operations, exercising sound judgment, and independently prioritizing multiple competing responsibilities in a fast-paced environment.
• Experience interpreting and applying organizational policies, procedures, and administrative processes while ensuring accuracy, compliance, and confidentiality.
• Demonstrated ability to lead projects, coordinate cross‑functional activities, and develop or improve administrative processes and workflows.
• Supervisory experience or demonstrated experience leading, training, or coordinating the work of others.
• Excellent organizational, analytical, written, verbal, and interpersonal communication skills, with the ability to build collaborative relationships across a diverse organization.
• Proven ability to exercise initiative, make independent decisions within established guidelines, solve complex administrative problems, and recommend effective solutions.
• Demonstrated commitment to providing exceptional customer service while maintaining professionalism, diplomacy, and discretion when handling confidential or sensitive information.
• Proficiency with standard business software, including word processing, spreadsheets, email, and calendar applications.

Responsabilités

• Lead administrative operations for LASSP and related department.
• Supervise support staff and coordinate workflows.
• Manage academic personnel tasks including appointments, recruitment, onboarding, and immigration.
• Prepare reports and communications for department leadership.
• Develop procedures and process improvements.
• Support seminars, meetings, events, and space/facilities coordination.
• Build collaborative relationships across department and university.

Connaissances

Leadership

Communication

Organization

Confidentiality

Process improvement

Customer service

Formation

Associate’s degree

Bachelor’s degree

Outils

Workday

HRIS

Microsoft Office

Adobe Acrobat

ATS e.g. Academic Jobs Online

Description du poste

Cornell University’s College of Arts and Sciences, Department of Physics, invites an Operations Administrator to lead LASSP’s administrative operations and supervise the support staff. You will coordinate recruitment, onboarding, visas, and employment processes, ensuring compliance and excellent service to faculty and researchers.

The role requires strong organizational and communication skills, the ability to balance multiple priorities, and collaboration with College HR and university partners