Operations Lead - 1st Shift

GN Group; Shakopee (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

GN Group is seeking a results-driven project leader to manage strategic Operations projects in the United States, including Supply Chain, shipping, and manufacturing initiatives. You will document processes, define deliverables, and manage schedules and budgets to ensure success.

The role requires coordinating with internal teams, external partners, and carriers, and guiding system upgrades from Navision to D365 as SME. Strong communication and organizational skills are essential.

Qualifications

• Associate degree or equivalent work experience.
• Technical or bachelor’s degree preferred.
• 3 years leading or supporting project management tasks in operations (manufacturing/shipping/distribution).
• PM Certification preferred.
• Supervisory experience preferred.
• Proficient with MS Word, Excel and PowerPoint; Visio/SharePoint and ERP experience beneficial.

Responsibilities

• Lead and manage diverse Operations projects (Supply Chain, Shipping/Distribution, Manufacturing, Systems).
• Develop, document processes, meeting results, actions, risks, and project communications.
• Organize meetings, develop agendas, monitor and update project status.
• Document and update all Operations Processes including OTC for Pre-Fulfillment, Fulfillment, and Materials Management.
• Provide direction and oversight to teams and stakeholders; gather data to evaluate objectives and scope.
• Lead ERP-related transitions (Navision to D365) and coordinate cross-functional teams.
• Coordinate with carriers and procurement to ensure on-time delivery and continuous improvement.

Skills

Problem Solving

Prioritization

Communication & Presentations

Education

Associate degree or equivalent

Technical/Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Visio

SharePoint

ERP systems

Job description

Position Overview

Lead strategic project delivery for Enterprise and Gaming, managing end-to-end lifecycles the planning and delivery of Operations strategic projects and be responsible for their success which includes documenting processes and work instructions, defining deliverables, creating schedules, leading meetings and ensuring budgets are accomplished.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Support and manage a diverse mix of Operations projects (Supply Chain, New Channel Integration, Shipping/Distribution, Manufacturing, and Systems)
• Develop and Document processes, meeting results, actions, risks, and project communications
• Organize meetings, develop agendas, monitor and update project status
• Document and update all Operations Processes to include OTC for Pre-Fulfillment, Fulfillment, and Materials Management
• Provide direction and task oversight to individuals, departments, and stakeholders
• Gathering required data from end users to evaluate objectives, goals, and scope on assigned projects
• Participate in global meetings, some being outside of normal work hours with external and internal partners
• Laison and build strong relationships and partnerships with Carriers (Inbound / Outbound)
• Troubleshot and work with Global Trade Compliance to reduce/eliminate late shipments
• Coordinate with Procurement to ensure delivery of required channel material on time
• Develop and formalize processes and procedures within M&M and Fulfillment for OTC
• Accountable for the performance of OTC launch and ongoing operations including continuous improvement
• Lead the Navision to conversion D365 as a Subject Matter Expert (SME), driving systems enhancements across ERP, WES, and WMS while guiding cross-functional teams through the transition
• Project manage Picking and shipping - process such as fulfillment with M&M and Fulfillment

Competencies (Knowledge and Skills needed for this position)

• Track record of resolving problems and complex issues
• Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively
• Proficient with oral and written communication and with conducting presentations

Desired Qualifications

• Required Education: Associate degree and/or equivalent work experience
• Preferred Education: Technical/bachelor's degree
• Preferred Experience: 3 years of proven experience in leading/supporting project management tasks, including demonstrated experience in establishing deliverables and timelines. Preferably in an operation, manufacturing, shipping and/or distribution environment.
• Project Management Certification, preferred
• Supervisory experience, preferred
• Advanced experience with Microsoft Word, Excel and PowerPoint required
• Experience with Microsoft Visio and SharePoint strongly preferred
• Experience with ERP systems required

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra Professional collaboration: Jabra, BlueParrott, FalCom Gaming, calls and media: SteelSeries, Jabra Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.