Operations Labor Manager - Van Buren, AR

Carrix, Inc./SSA Marine, Inc.; Van Buren (AR); On-site; USD 80,000 - 90,000; Full time

Job summary

Carrix, Inc./SSA Marine, Inc. is seeking an Operations Labor Manager to lead and coordinate a union workforce across multiple terminals.

The role emphasizes safe, compliant, and cost-effective management of labor, equipment, and operations with accountability for safety, productivity, and labor relations. The ideal candidate will have experience directing labor personnel under CBAs, strong leadership, and a solid understanding of terminal operations and safety standards.

Qualifications

• High school diploma or equivalent; equivalent management experience considered.
• 3 years managing union labor in a comparable environment preferred.
• Valid Driver's License and ability to obtain and maintain a TWIC card.
• Current CPR certification.

Responsibilities

• Directs and coordinates hiring, assignment, evaluation, discipline, and termination of labor personnel in accordance with policy and collective bargaining agreements.
• Directs and assigns work of foremen, supervisory clerks, and other personnel based on requirements and workforce availability.
• Maintains knowledge of collective bargaining agreements and enforces them in day-to-day operations.
• Investigates incidents and labor complaints; prepares reports and escalates as needed.
• Determines workforce composition and equipment needs to execute plans safely and within budget.
• Monitors productivity and implements corrective actions; coordinates safety meetings and ensures regulatory compliance.
• Serves as primary coordination point among vessel personnel, customers, and staff; ensures data accuracy and timely reporting.
• Leads by example in safety, discipline, and professional conduct in rotating shifts and diverse environments.

Skills

Labor management

Union labor relations

Safety compliance

Scheduling

Communication

TWIC eligibility

Driver's license

Education

High school diploma or equivalent

Tools

Terminal operating systems

Job description

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. This position exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The Operations Labor Manager serves as a key representative of company management and is accountable for safety, security, productivity, labor relations, and operational execution.

Essential Responsibilities:

Workforce Management and Labor Relations

• Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel, in accordance with company policy and applicable collective bargaining agreements.
• Directs and assigns the work of foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
• Maintains working knowledge of applicable collective bargaining agreements and is responsible for their consistent interpretation, administration, and enforcement in day-to-day operations.
• Investigates workplace incidents, safety violations, and labor complaints; prepares reports and recommendations; and escalates matters to senior management as appropriate.

Operational Planning and Execution

• Determines workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
• Manages the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
• Monitors productivity against established standards, identifies performance gaps, and implements corrective action.
• Reviews all operational documentation and verifies that equipment and gear are ready and compliant before the start of operations. Safety, Security, and Compliance
• Accountable for the safety of all assigned personnel; enforces company policy, terminal operating procedures, regulatory requirements, and safe work practices.
• Plans, conducts, and documents daily safety meetings in coordination with Health, Safety & Environment personnel; addresses identified hazards. Ensures compliance with HAZMAT, OSHA, and other applicable regulatory requirements; reports incidents in accordance with company and regulatory protocols.
• Verifies that required PPE is worn by all personnel on the operation.
• Ensures a respectful, discrimination-free work environment and promptly addresses workplace concerns or misconduct.

Coordination and Reporting

• Serves as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
• Supports and troubleshoots terminal operating systems; ensures accuracy of operational data.
• Completes and submits required reports, including shift production, payroll, safety, and damage reports, within established deadlines.
• Performs additional supervisory and operational duties as required.

Capabilities:

• Ability to direct a large, diverse workforce in a fast-paced operational environment.
• Sound judgment and problem-solving skills under time pressure.
• Ability to plan and organize work across varied hours, shifts, and days.
• Effective communication with union workforce, management, and external stakeholders.

• High school diploma or equivalent; equivalent management experience considered.
• Preferably 3 years managing union labor in a comparable environment.
• Valid Driver's License and ability to obtain and maintain a TWIC card.
• Current CPR certification.
• Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching rules.
• Demonstrated leadership experience.
• Familiarity with computerized terminal operating systems.
• Knowledge of applicable safety and accident-prevention codes and regulations.

Supervisory Responsibilities: Yes

Work environment:

• Must be able to work in rotating shifts, days, evenings, and nights at multiple terminals. Schedule may be provided on short notice due to operations.
• Must be able to work in extreme outdoor temperatures of hot and cold, extremely dusty conditions, and occasionally, conditions of high levels of noise.
• The ability to work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment.
• The ability to drive 20%.

Salary Range:

$80,000 - 90,000 per year

The posted compensation range is based on the applicable geographic market for the position and may vary depending on factors such as related experience and skill set. Final compensation will be determined based on these items and other relevant factors.

Our Company is an Equal Opportunity Employer