Operations Lab Manager

Chemtrade; United States; Remote; USD 180,000 - 190,000; Full time

Job summary

Chemtrade is seeking an experienced Operations Lab Manager to oversee UPA laboratory operations across multiple sites in the United States. This leadership role focuses on technical excellence, quality systems, and strong customer engagement.

The incumbent will supervise equipment maintenance, vendor relations, and the development of standardized SOPs, while ensuring ISO 17025 compliance and continuous improvement.

Qualifications

• 10 years of direct semiconductor laboratory experience a plus.
• ISO 17025 Experience
• Experience working with semiconductor customers
• Experience managing laboratory personnel
• Knowledge of laboratory tools such as ICPMS, HPIC, and TOC
• Understanding of Cleanroom verification, Cleanroom protocol, and requirements
• Travel to laboratory sites up to 50%

Responsibilities

• Oversee and manage all UPA laboratory locations.
• Implement standardized laboratory procedures at every site.
• Direct the management of laboratory equipment, maintenance, and vendor relationships.
• Develop and write laboratory procedures.
• Serve as the primary technical contact for both internal and external customers.
• Monitor laboratory performance and initiate and lead continuous improvement projects.
• Train and guide laboratory personnel in compliance with ISO 17025 standards.
• Ensure consistent data reporting practices across all laboratories.
• Support LIMS implementation across locations and define Laboratory KPIs to drive improvement.

Skills

ISO 17025

Lab management

Laboratory leadership

Customer liaison

Travel readiness

Education

Bachelor's degree in chemistry or science

Tools

LIMS

SharePoint

MS Office

Job description

Operations Lab Manager

Contract Type: Regular Full-Time

Position: Operations Lab Manager

Primary Location: Home based, USA

Reports to: UltraPure Acid Metrology and Sampling Technology Leader

Compensation: $180,000-190,000 + bonus + benefits. (salaried, exempt)

The range shown reflects the targeted pay scale. Actual pay within the range depends on work location and factors such as skills, experience, and education. Specific salary details can be discussed during the hiring process. Posted compensation reflects base salary only and excludes bonuses, benefits, pension contributions, and other incentives.

At Chemtrade, we deliver innovative solutions focusing on safety, sustainability, and environmental stewardship. We value and respect all our employees, recognizing that our diverse and talented workforce is the heart of our success. By putting people at the center of our operations, we build strong connections, nurture innovation, and create fulfilling work experiences for all.

About This Role and You

We are seeking an experienced manager to supervise UPA laboratory operations in Cairo, Ohio, Tulsa, Oklahoma, and Riverton, Wyoming. This role includes providing technical leadership, managing suppliers for laboratory equipment, and engaging proactively with customers to ensure consistent, efficient performance across all laboratories. The successful candidate will ensure adherence to the highest standards of quality and customer service.

Qualifications

• 10 years of direct semiconductor laboratory experience a plus
• ISO 17025 Experience
• Experience working with semiconductor customers
• Experience managing laboratory personnel
• Knowledge of laboratory tools, such as ICPMS, HPIC, and TOC at a minimum
• Understanding of Cleanroom Class Verification, Cleanroom Protocol, and requirements
• Experience and knowledge of understanding and translating customer requirements
• Experience in troubleshooting contamination issues.
• Willing to Travel to Laboratory Sites; travel up to 50%
• Minimum of a bachelor's degree in chemistry or science related field.
• Demonstrated team leadership skills and a desire to participate in a highly competitive business endeavor requiring a high degree of quality.
• Experience leading and managing a large team.
• Excellent knowledge of quality management systems and processes,
• Strong customer focus, including leading customer resolution.
• Direct Chemical Manufacturing experience a plus
• A keen eye for detail and a result driven approach.
• Excellent team management, leadership, and organizational skills
• Experience using Microsoft office tools: Excel, Word, PowerPoint, Power Automate, LIMs
• Kaizen, Quality System Six Sigma yellow belt or Green Belt a Plus

Personnel Management

• Exemplify strong leadership qualities by inspiring and guiding team members through effective communication, collaboration, and the ability to influence positive outcomes.
• Analyzing workforce trends and needs to align staffing levels with business goals. Making decisions about hiring and restructuring as needed.
• Onboard direct reports to ensure smooth integration into the company.
• Setting clear performance expectations, conducting performance reviews, providing feedback, and addressing performance issues. Develop performance improvement plans when necessary.
• Identifying training needs and supporting employees in acquiring new skills and knowledge to enhance their job performance and career growth.
• Promoting diversity, equity, and inclusion initiatives to create a diverse and equitable workplace.
• Cultivate a culture of appreciation by acknowledging and celebrating team members' achievements, promoting motivation and job satisfaction.
• Act based on employee engagement results in driving positive organizational change and fostering a more engaged workforce.
• Addressing workplace conflicts and disputes promptly and fairly. Promoting open communication and resolving issues to maintain a harmonious work environment.
• Promoting a safe working environment, assisting in developing safety protocols, and addressing health and safety concerns.
• Must be highly organized, possess strong attention to details and lead a team of inspectors.
• Exceptional analytical and problem-solving skills. Detail-oriented with a commitment to quality.
• Must have Sharepoint experience
• Competent in problem solving and multitasking, self-motivated.

Responsibilities

• Oversee and manage all UPA laboratory locations.
• Implement standardized laboratory procedures at every site.
• Direct the management of laboratory equipment, maintenance, and vendor relationships.
• Develop and write laboratory procedures
• Serve as the primary technical contact for both internal and external customers.
• Monitor laboratory performance and initiate and lead continuous improvement projects and initiatives.
• Train and guide laboratory personnel in compliance with ISO 17025 standards.
• Ensure consistent data reporting practices across all laboratories.
• Administer the Change Control Process for laboratory modifications.
• Communicate customer requirements to laboratory teams.
• Support the implementation of LIMS across all locations.
• Define and execute Laboratory Goals/KPI's to Drive Improvement
• Manage the Laboratory Business Continuity Plan.
• Lead the application of standardization tools throughout all laboratory sites.
• Ensure employees receive comprehensive training regarding equipment, and procedures
• Responsible for new tool Qualification including MSA's
• Support Customer Qualification by analyzing and reporting data.
• Implementation of 6S across all Laboratories.
• Mentor/Supervise direct reports, coordinating and checking work activities as applicable.
• Communicates effectively and constructively with all teams to ensure alignment to direction and goals.
• Knowledge of Quality Management Tools to perform statistical data analysis.

What Chemtrade Offers You

Embracing Diversity, Maximizing Results

At Chemtrade we are committed to cultivating a work environment that embraces and values the unique qualities, skills, and experiences of every employee. We believe in harnessing the richness of diverse talents, ideas, backgrounds, experiences and perspectives to drive our business forward, and see our diversity as one of our greatest strengths.

To foster an inclusive environment, we actively encourage the creation of Employee Resource Groups (ERGs), which are open to all employees. These employee-driven groups provide platforms for employees to share their perspectives, contribute their ideas, and help shape our inclusive and respectful culture and provide vital platforms for employees to connect, share experiences, and celebrate their unique backgrounds and perspectives. Together, we strive to build a workplace that recognizes and celebrates the diverse voices within our organization. We recognize the value of Employee Resource Groups (ERG's) in fostering an inclusive and supportive work environment.

Join us in our journey towards building an inclusive workplace that promotes the personal and professional development of our employees.

Additionally, we understand the importance of work-life balance and the well-being of our employees and their families. That is why we proudly offer a range of family-friendly benefits, and opportunities for career growth and advancement.

We are committed to supporting our employees at every stage of their lives and ensuring they can thrive both professionally and personally. Join us and be a part of a company that values diversity, inclusion and the well-being of its employees

Learn more about Chemtrade by following us on LinkedIn or Facebook and check us out on YouTube: Chemtrade