Operations & IT Specialist for GTM Enablement

Gradial; Seattle, Northern (WA, KY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Bonus program

Equity awards

Medical benefits

Fertility support

401k plan

Unlimited PTO

Seattle office

Free lunch

AI infrastructure access

Job summary

Gradial is seeking a Business Operations Specialist to keep our GTM and internal IT operations running smoothly. You’ll split time between supporting senior GTM leaders and partnering with our IT & Compliance Lead on day-to-day technology operations across the company.

This is a high-trust role for someone who is highly organized, technically capable and excited to take on more ownership as they learn the business. The role is intentionally broad.

Qualifications

• 2–4 years of experience in business operations or executive support
• Entry-level technical support experience in a professional environment
• Strong calendar management and organizational skills
• Ability to learn new business productivity systems quickly
• Discretion handling confidential information
• Clear professional communication with executives and partners

Responsibilities

• Own complex calendar management for senior GTM leaders
• Coordinate meetings, travel, expenses, events and offsites
• Support employee onboarding and offboarding, including device setup
• Handle frontline IT support across laptops, productivity tools and conference rooms
• Manage device inventory and software administration
• Partner with IT & Compliance Lead on security and compliance activities
• Improve processes by documenting workflows and identifying recurring issues
• Work with GTM leadership and IT on sensitive information with discretion
• Take on new operational projects as the company grows

Job description

Gradial is seeking a Business Operations Specialist to keep our GTM and internal IT operations running smoothly. You’ll split time between supporting senior GTM leaders and partnering with our IT & Compliance Lead on day-to-day technology operations across the company.

This is a high-trust role for someone who is highly organized, technically capable and excited to take on more ownership as they learn the business. The role is intentionally broad.