Operations & Inventory Analyst(Korean/English bilingual)

ACL America; California (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

ACL America is seeking an Operations & Inventory Analyst fluent in Korean and English to lead warehouse operations, analyze inventory, and drive process improvements. This 2nd shift role (2PM–11PM, Mon–Fri) requires coordinating with leadership to meet safety, quality, and productivity goals while coaching staff and optimizing labor and space utilization.

You will develop reports, monitor KPIs, and perform root-cause analyses to minimize variances and delays, ensuring accurate stock and

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in warehouse operations or supervisory work in distribution.
• Experience analyzing operational KPIs and inventory reports.
• Familiarity with warehouse management systems and MHE.
• Bilingual in Korean and English.

Responsibilities

• Lead daily warehouse operations to meet safety, quality, productivity, and customer service goals.
• Conduct shift meetings and communicate goals, priorities, and performance expectations.
• Supervise warehouse staff with coaching, performance feedback, and development opportunities.
• Monitor attendance, staffing, and provide recommendations to leadership.
• Ensure safety procedures, standards, and customer-specific requirements are followed.
• Identify training opportunities to enhance workforce flexibility and performance.
• Support continuous improvement through audits, quality checks, and problem solving.
• Act as liaison between associates, customers, and leadership for effective communication.
• Monitor MHE utilization, condition, and suggest maintenance or upgrades.
• Develop and maintain reports and dashboards using Excel and WMS.
• Support labor planning and staffing based on volume trends and productivity.

Skills

Leadership

Data analysis

Excel

Inventory management

MHE familiarity

Warehouse operations

Korean language

English language

Cross-functional teamwork

Education

Bachelor's degree

Job description

Operations & Inventory Analyst (Korean/English bilingual)

Shift Hour: 2PM – 11PM, Mon – Fri (2nd Shift)

Position Responsibilities:

• Warehouse Operations
  • Lead daily warehouse operations to ensure safety, quality, productivity, and customer service objectives are achieved
  • Conduct shift meetings and communicate operational goals, priorities, and performance expectations
  • Supervise warehouse associates by providing coaching, performance feedback, and development opportunities
  • Monitor employee attendance, workforce utilization, and staffing requirements while providing recommendations to leadership
  • Ensure compliance with safety procedures, operational standards, and customer-specific requirements
  • Identify training and cross-training opportunities to enhance workforce flexibility and performance
  • Support continuous improvement initiatives through process audits, quality checks, and operational problem-solving
  • Act as a liaison between warehouse associates, customers, and leadership teams to ensure effective communication and execution
  • Monitor warehouse equipment and material handling equipment (MHE) utilization, condition, and operational effectiveness
  • Recommend equipment maintenance, replacement, and operational improvements to enhance safety, productivity, and operational efficiency
• Inventory & Performance Analysis
  • Analyze inventory accuracy, stock movement trends, and warehouse utilization to identify improvement opportunities
  • Monitor inventory discrepancies and coordinate corrective actions to minimize inventory adjustments
  • Track and report operational KPIs including productivity, inventory accuracy, order fulfillment, and labor efficiency
  • Perform root cause analysis on inventory variances, operational delays, and service failures
• Process Optimization
  • Identify process improvement opportunities and support implementation of operational excellence initiatives
  • Analyze workflow, space utilization, and labor allocation to improve warehouse efficiency and reduce operating costs
  • Partner with Warehouse Manager to optimize inventory placement and warehouse processes
• Reporting & Planning
  • Develop and maintain reports, dashboards, and performance metrics using Excel and warehouse management systems
  • Support labor planning and staffing recommendations based on operational volume trends and productivity analysis
  • Review customer requirements and operational data to identify risks and develop action plans

Job Qualifications:

• Bachelor’s degree or requisite experience
• 3+ years of warehouse operations, inventory control, or supervisory experience in a distribution environment
• Experience analyzing operational KPIs and inventory reports
• Skills in leadership, organization, communication and cross functional teamwork
• Emphasis on safety is extremely important
• Familiarity with warehouse management systems
• Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
• Familiarity with MHE
• Intermediate to advanced proficiency in Microsoft Excel, including data analysis and reporting functions
• Bilingual in Korean / English