Operations Intelligence Specialist

inMy Jet; Cleveland (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Flexjet in the United States (Cleveland area) is seeking a data analytics professional to build reporting, analysis, and process improvements for daily performance and future planning.

The role analyzes large datasets, creates dashboards, and leads end-to-end analytics projects using ML and statistical methods to forecast high-volume, fast-changing data. Strong Excel/Python/PowerBI skills are required.

Qualifications

• 2-4 years of relevant work experience in data analytics.
• Proficiency in Excel, Python, PowerBI for data analysis and visualization.
• Ability to present findings clearly to executives and operational staff.
• Experience using LLMs to enhance data analysis.

Responsibilities

• Analyze large datasets to identify trends, patterns, and insights that drive operational decisions.
• Create, maintain, and present reports/dashboards with KPIs and metrics.
• Design, build, and implement processes/tools with fast-moving datasets using ML and statistics.
• Analyze datasets (flight activity, on-time performance, utilization) to identify root causes.
• Translate recurring questions into repeatable tools and automated workflows.
• Lead analytics projects end-to-end (vendor evaluations, capacity studies, performance analysis).
• Apply statistical methods and LLM-assisted analysis to forecast for high-volume data.

Skills

Analytical skills

Communication skills

LLM experience

Independent worker

Education

Bachelor’s degree in data analytics

Tools

Excel

Python

PowerBI

Job description

POSITION SUMMARYEmbedded within operations, this role builds the reporting, analysis, and process improvements that leadership and front-line teams rely on to manage daily performance and plan for what's ahead.DUTIES & RESPONSIBILITIES• Analyze large datasets to identify trends, patterns, and insights that drive operational decisions.• Create, maintain, and present reports/dashboards that communicate key performance indicators and operational metrics.• Design, build, and implement processes/tools with fast-moving datasets using machine learning, and statistical analysis methods.• Analyze operational datasets (flight activity, on-time performance, aircraft and crew utilization, ground and FBO data) to identify trends, patterns, and root causes that drive decisions.• Translate recurring operational questions into repeatable tools and automated workflows that cut manual effort.• Lead and support analytics projects end to end (vendor evaluations, capacity studies, performance analysis).• Where appropriate, apply statistical methods and LLM-assisted analysis to forecast and to handle high-volume, fast-changing data.EDUCATION & EXPERIENCE• Bachelor’s degree in business analytics or other relevant degree• 2-4 years of relevant work experience in data analytics; or equivalent combination.• Demonstrate expertise in Excel, Python, PowerBI, and similar platforms, enabling efficient data analysis and visualization to drive informed decision-making.• Excellent written and verbal communication, with the ability to present findings clearly to both executives and front-line operational staff.• Have experience working with LLMs, leveraging their capabilities to enhance data analysis and generate actionable insights.REQUIRED SKILLS & QUALIFICATIONS• Applicants must possess the legal right to work in the United States• Proficiency with Microsoft Office Suite• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.• Self-motivated, able to work independently with minimal supervision, able to work effectively with others.• Ability to prioritize multiple tasks and meet deadlines.• Detail-oriented with a proactive and solution-oriented mindset.Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.