Operations Intelligence Specialist

Flexjet; Cleveland (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Flexjet in Cleveland, OH is seeking a data analytics professional to build reporting, analyze large datasets, and drive operational improvements for daily performance and planning.

You will develop dashboards for KPIs, apply ML and statistics, and collaborate with executives and frontline teams to translate questions into repeatable tools and automated workflows.

Qualifications

• Bachelor’s degree in business analytics or related field.
• 2-4 years of data analytics experience.
• Proficiency with Excel, Python and Power BI for data analysis and visualization.
• Excellent written and verbal communication for executives and staff.
• Experience working with LLMs to enhance data analysis.

Responsibilities

• Analyze large datasets to identify trends and insights for decisions.
• Create reports and dashboards communicating KPIs and metrics.
• Design tools and processes for fast-changing data using ML and statistics.
• Analyze operational datasets to identify trends and root causes that drive decisions.
• Translate recurring questions into repeatable tools and automated workflows.
• Lead analytics projects end to end, including evaluations and capacity studies.
• Apply statistical methods and LLM-assisted analysis to forecast high-volume data.

Skills

Analytical skills

Communication

LLM experience

Education

Bachelor’s degree in business analytics or related field

2-4 years of data analytics experience

Tools

Excel

Python

Power BI

Job description

Embedded within operations, this role builds the reporting, analysis, and process improvements that leadership and front‑line teams rely on to manage daily performance and plan for what’s ahead.

DUTIES & RESPONSIBILITIES

• Analyze large datasets to identify trends, patterns, and insights that drive operational decisions.
• Create, maintain, and present reports/dashboards that communicate key performance indicators and operational metrics.
• Design, build, and implement processes/tools with fast‑moving datasets using machine learning, and statistical analysis methods.
• Analyze operational datasets (flight activity, on‑time performance, aircraft and crew utilization, ground and FBO data) to identify trends, patterns, and root causes that drive decisions.
• Translate recurring operational questions into repeatable tools and automated workflows that cut manual effort.
• Lead and support analytics projects end to end (vendor evaluations, capacity studies, performance analysis).
• Where appropriate, apply statistical methods and LLM‑assisted analysis to forecast and to handle high‑volume, fast‑changing data.

EDUCATION & EXPERIENCE

• Bachelor’s degree in business analytics or other relevant degree
• 2‑4 years of relevant work experience in data analytics; or equivalent combination.
• Demonstrate expertise in Excel, Python, PowerBI, and similar platforms, enabling efficient data analysis and visualization to drive informed decision‑making.
• Excellent written and verbal communication, with the ability to present findings clearly to both executives and front‑line operational staff.
• Have experience working with LLMs, leveraging their capabilities to enhance data analysis and generate actionable insights.

REQUIRED SKILLS & QUALIFICATIONS

• Applicants must possess the legal right to work in the United States
• Proficiency with Microsoft Office Suite
• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
• Self‑motivated, able to work independently with minimal supervision, able to work effectively with others.
• Ability to prioritize multiple tasks and meet deadlines.
• Detail‑oriented with a proactive and solution‑oriented mindset.