Operations Intelligence Analyst – Data Insights

Talanto; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Sparklight is seeking an Operations Intelligence Analyst to transform raw data into actionable insights that improve network performance and customer experience. You will analyze datasets, build dashboards, and collaborate with cross-functional teams to drive operational efficiency.

The role requires strong analytical thinking, excellent communication, and proficiency with BI tools like Power BI and Excel. You will create KPI scorecards, present findings to leadership, and support strategic

Qualifications

• Bachelor's degree in science, technology, engineering, or mathematics preferred.
• 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business materials and technical procedures.
• Advanced Excel/data management skills strongly preferred.

Responsibilities

• Develop reports, scorecards, and KPIs to support operations leadership.
• Build dashboards and communicate results using visualization tools.
• Analyze data to identify trends and inform decisions on operational efficiency.
• Collaborate with OI and BI teams to support cross-functional initiatives.
• Present findings to team and leadership with clear insights.

Skills

Critical Thinking

Decision-Making

Communication Skills

Data Visualization

Data Analysis

Problem-Solving

Business Acumen

Strategic Thinking

Customer Focus

Attention to Detail

Curiosity

Education

Bachelor's degree in STEM or related field

Tools

Power BI

Excel

Job description

Sparklight is seeking an Operations Intelligence Analyst to transform raw data into actionable insights that improve network performance and customer experience. You will analyze datasets, build dashboards, and collaborate with cross-functional teams to drive operational efficiency.

The role requires strong analytical thinking, excellent communication, and proficiency with BI tools like Power BI and Excel. You will create KPI scorecards, present findings to leadership, and support strategic