Operations & Guest Experience Lead

MONKEY KING PLAY HOUSE; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Monkey King Play House in Portland, OR is seeking a Lead to supervise daily operations and deliver outstanding guest experiences. This hands-on role focuses on guiding the team, ensuring smooth opening and closing procedures, and maintaining a welcoming atmosphere for families.

The Lead will coordinate events, assist with kitchen tasks, and uphold a clean, safe environment, contributing to a fun and memorable visit for every guest. Join our family-friendly team and grow your leadership skills.

Qualifications

• At least 1 year of relevant experience in a similar role.
• Strong organizational skills and the ability to multitask effectively.
• A proactive attitude and a willingness to take ownership of tasks.
• Excellent customer service skills and a friendly demeanor.
• A commitment to maintaining a clean, safe environment for guests.

Responsibilities

• Overseeing day-to-day operations, including opening, closing, and following all necessary procedures.
• Delivering outstanding customer service to ensure every guest feels welcomed and valued.
• Assisting with event coordination and ensuring activities run seamlessly.
• Managing kitchen operations, including food preparation, ordering supplies, and maintaining cleanliness.
• Performing cleaning duties to keep the playhouse safe and inviting for all.
• Taking on additional duties as reasonably assigned by the employer.

Skills

Leadership

Customer Service

Event Coordination

Multitasking

Job description

Monkey King Play House in Portland, OR is seeking a Lead to supervise daily operations and deliver outstanding guest experiences. This hands-on role focuses on guiding the team, ensuring smooth opening and closing procedures, and maintaining a welcoming atmosphere for families.

The Lead will coordinate events, assist with kitchen tasks, and uphold a clean, safe environment, contributing to a fun and memorable visit for every guest. Join our family-friendly team and grow your leadership skills.