Operations Lead - Guest Experience & Events

Monkey-King-Play-House; Portland (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Monkey King Play House in Portland, OR is seeking a hands-on Lead to manage daily operations and deliver memorable guest experiences. You will oversee opening/closing, customer service, and event coordination, while also supervising kitchen activities and cleanliness.

A proactive, organized, and friendly leader will thrive in this family-friendly environment. The position emphasizes responsibility, teamwork, and a positive, safe atmosphere for guests of all ages.

Qualifications

• 1+ year of relevant experience in a similar role.
• Strong organizational and multitasking abilities.
• Excellent customer service and friendly demeanor.

Responsibilities

• Oversee day-to-day operations, including opening and closing and following procedures.
• Deliver outstanding customer service to make guests feel welcomed and valued.
• Assist with event coordination and ensure activities run smoothly.
• Manage kitchen operations, including food prep, ordering supplies, and maintaining cleanliness.
• Perform cleaning duties to keep the play house safe and inviting.
• Take on additional duties as reasonably assigned by the employer.

Skills

Customer service

Organizational skills

Multitasking

Leadership

Job description

Monkey King Play House in Portland, OR is seeking a hands-on Lead to manage daily operations and deliver memorable guest experiences. You will oversee opening/closing, customer service, and event coordination, while also supervising kitchen activities and cleanliness.

A proactive, organized, and friendly leader will thrive in this family-friendly environment. The position emphasizes responsibility, teamwork, and a positive, safe atmosphere for guests of all ages.