Operations & Guest Experience Associate

U.S. Army MWR; White Sands (NM); On-site; USD 36,000 - 52,000; Full time

Job summary

U.S. Army MWR at Road Runner Lanes Bowling Center, White Sands Missile Range, NM, seeks a staff member to monitor daily operations and support events. The role includes cash handling, customer service, and assisting in kitchen and leagues as needed to ensure guest satisfaction.

The position requires the ability to work days, nights, weekends and special events, with a focus on accurate records and compliance with regulations. Employment subject to pre-employment checks.

Qualifications

• Experience handling cash items and deposits.
• Excellent customer service skills and communication.
• Ability to follow procedures and maintain accurate records.

Responsibilities

• Monitor operations and staff performance during daily facility functions and events.
• Enforce schedules, training, and certifications per regulations.
• Conduct inventory checks and manage food/beverage orders.
• Assist customers, operate the cash register, and support kitchen/league activities.
• Provide information on services and assist with marketing; perform opening/closing duties.

Skills

Cash handling

Customer service

Effective communication

Job description

U.S. Army MWR at Road Runner Lanes Bowling Center, White Sands Missile Range, NM, seeks a staff member to monitor daily operations and support events. The role includes cash handling, customer service, and assisting in kitchen and leagues as needed to ensure guest satisfaction.

The position requires the ability to work days, nights, weekends and special events, with a focus on accurate records and compliance with regulations. Employment subject to pre-employment checks.