Operations & Growth Leader

Apex Service Partners; Monroe (NJ); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k matching

Job summary

Apex Service Partners is seeking a General Manager to oversee day-to-day operations, drive growth, and own the P&L. You will lead staff, manage performance metrics, and build a culture of customer excellence and employee satisfaction.

The role emphasizes organic growth, potential M&A, and expansion opportunities in a high-paced environment. Prior trades exposure is helpful but not required.

Qualifications

• 3+ years management/supervisory experience.
• P&L experience strongly preferred.
• Experience with, or deep respect for the Skilled Trades and/or similar industries.
• Strong communication and organizational skills.
• Ability to apply critical thinking, risk analysis and develop solutions.

Responsibilities

• Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction, and maintenance subscription plans.
• Deliver “gold standard” of service and quality through training, accountability, and metrics.
• Develop culture, systems, and measures to teach and train industry leading staff, increasing eNPS and retention at all levels.
• Build a culture of purpose among the management team.
• Making a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.

Skills

Management experience

P&L experience

Strong communication

Organizational skills

Skilled Trades exposure

Education

Bachelor’s degree or equivalent

Job description

Apex Service Partners is seeking a General Manager to oversee day-to-day operations, drive growth, and own the P&L. You will lead staff, manage performance metrics, and build a culture of customer excellence and employee satisfaction.

The role emphasizes organic growth, potential M&A, and expansion opportunities in a high-paced environment. Prior trades exposure is helpful but not required.