Operations Fulfillment Manager, Amazon Leo

Socket.dev; Kirkland (WA); On-site; USD 132,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Leo seeks an experienced Fulfillment Operations Manager to lead production operations at Leo, a high-precision environment requiring strong leadership and cross-functional collaboration. You will manage a team of Production and Fulfillment Coordinators, ensure quality and safety, and drive process improvements across assembly, testing, and shipping.

You will work closely with engineering, test, and operations teams to implement robust production processes, train staff, and support

Qualifications

• 5+ years of operations management experience.
• Experience leading and interacting with cross-functional teams.

Responsibilities

• Independently manage Production Coordinators and Fulfillment Coordinators in a cleanroom/ESD environment.
• Inspect and verify work to meet engineering and quality standards.
• Author, maintain, and train on process documentation for assembly, inspection, testing, and shipping.
• Collaborate with manufacturing, design, operations and test engineers on activities and improvements.
• Provide feedback on designs, processes, tools and equipment used in production.
• Improve and enforce area safety and reporting through audits and projects.
• Establish on-the-job training programs and career development opportunities.

Skills

Operations leadership

Cross-functional collaboration

Production floor management

Process improvement

Quality assurance

Job description

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individualhouseholds to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

We are seeking a talented and motivated Fulfillment Operations Manager to lead production operations at Leo.

Key job responsibilities

• Independently manage Production Coordinators and Fulfillment Coordinators that provide production support of various complex sub-assemblies in a cleanroom and ESD controlled environment.
• Inspect and verify your team’s work after completion to ensure engineering and quality standards are met.
• Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Shipping Procedures.
• Collaborate with manufacturing, design, operations and test engineers to develop, document and complete activities, including continuous improvement opportunities
• Provide frequent feedback and technical reviews on designs, processes, tools and custom equipment used in production environments.
• Improve and enforce area safety and reporting mechanisms through regular auditing and safety-related projects.
• Establish on-the-job training programs and standardized opportunities for team members to learn new skills and progress in their career.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

The Operations Fulfillment Manager will work closely with cross-functional engineering, test, enterprise, quality and operations teams on production hardware integration processes and systems. This is a critical role leading the technician team on the production floor.

This position requires a high degree of skill in many areas, including technical leadership, technician development, mechanical assembly, avionics integration, troubleshooting, electrical checkouts and environmental testing. In short, you will be responsible for ensuring high quality, workmanship and safety standards are adhered to on a daily basis across the technician team. You will also help lead long term production planning, team organization, team building and hiring for essential roles across your team.

Basic Qualifications

• 5+ years of operations management experience
• Experience leading and interacting with cross-functional teams

Preferred Qualifications

• 5+ years of manufacturing, process, industrial engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

USA, WA, Kirkland - 131,900.00 - 178,100.00 USD annually