Operations & Facilities Program Manager

Terawattinfrastructure; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Terawatt Infrastructure is seeking an Operations & Facility Program Manager to own program and project management across multiple sites, from pre‑commercial acceptance through sustained operation. You will balance schedules, budgets, risk, and stakeholder needs while driving continuous improvement of the charging network, safety, vendor coordination, and site facilities.

Reporting to the SVP of Operations, you will partner with site operations and field teams to ensure compliant, efficient, and

Qualifications

• Bachelor’s degree or equivalent in facilities/operations
• 3–5 years in project or facilities management with relevant industries
• PM skills: scheduling, budgeting, risk management, vendor coordination

Responsibilities

• Define and implement unified processes to hit milestones, budgets, and mitigate risks.
• Establish SOPs for charging sites from pre-commercial to sustained operation.
• Conduct cross‑functional risk assessments across strategic, technical, financial, and operational dimensions.
• Support RFP development and vendor evaluation for clear decision-making.
• Drive cost efficiency and service quality through continuous improvement across operations.
• Forecast internal and external resource demand to meet milestones on time.
• Maintain clear communications across Management, Product, Sales, Finance, Technology, and Development.
• Partner with project managers on site-related projects including expansions, renovations, safety enhancements.
• Ensure compliance with regulations, safety standards, and environmental guidelines.
• Oversee security measures across sites and coordinate with security vendors.

Skills

Project management

Cross-functional collaboration

Budget management

Risk assessment

Stakeholder communication

Contract/vendor management

Leadership

Analytical thinking

Multi-site program management

Regulatory compliance

Education

Bachelor’s degree in facilities management or related field

PMP certification or CAPM/PRINCE2

Job description

Operations & Facility Program Manager

Terawatt is building the infrastructure that enables the rapid scaling of electric vehicle adoption nationwide. In this role you will own program and project management activities across Terawatt’s operation sites — from pre-commercial acceptance through sustained, mature operation — including site acceptance, customer success, and equipment and facilities operations and maintenance.

This role sits at the intersection of operational excellence and facilities stewardship. You will bring strong critical thinking, quantitative fluency, and cross‑functional communication skills to manage complex, multi‑site programs — balancing project schedules, budgets, and stakeholder needs while driving continuous improvement across Terawatt’s charging network.

Reporting directly to the SVP of Operations, you will work in close collaboration with site and field operations teams.

Responsibilities

• Define and implement unified processes that enable project owners to hit milestones, manage budgets, and quickly mitigate risks — supporting the successful launch of Terawatt’s charging sites.
• Establish and maintain best practices and standard operating procedures for all Terawatt charging sites from pre‑commercial through sustained operation.
• Conduct risk assessments across strategic, technical, financial, and operational dimensions, formulating corrective actions and escalating potential issues to leadership when appropriate.
• Support vendor requests for proposal (RFP) development, ensuring proposals are structured for clear comparison and actionable decision‑making.
• Develop and drive continuous improvement strategies across all operational activities to achieve cost efficiency and a high standard of service from internal teams and external vendors.
• Forecast demand on internal and third‑party resources, identifying strategies to balance workload and ensure timely delivery of key milestones.
• Maintain clear, consistent communications across Management, Product, Sales, Finance, Technology, and Development teams.
• Partner with project managers and contractors on the planning and execution of site‑related projects, including facility expansions, renovations, and safety enhancements.
• Ensure compliance with relevant regulations, safety standards, and environmental guidelines, including emergency preparedness protocols.
• Oversee security measures across Terawatt’s sites, including coordination with security vendors.
• Develop and implement policies, procedures, and standards covering facility maintenance, landscaping, security, parking, and waste management.

Qualifications

• Bachelor’s degree or equivalent experience in facilities management, operations, or a related field.
• 3–5 years of experience in project or facilities management in one or more of the following industries: renewable energy, EV charging infrastructure, clean energy, power grids, or fleet and freight logistics.
• Experience across the full project development lifecycle, including site acquisition, design, permitting, utility provisioning, procurement, contracting, and commissioning.
• Demonstrated project management skills with strong organizational, analytical, and problem‑solving capabilities.
• Working knowledge of facility maintenance programs and procedures, including safety, security, janitorial services, and landscaping.
• Familiarity with building codes, fire codes, and relevant health, safety, and compliance standards.
• Ability to work independently, make timely decisions, and coordinate across teams to drive optimal outcomes.
• Strong written and verbal communication skills, with the ability to engage stakeholders at all levels of the organization.
• Proven ability to manage multiple projects and competing priorities simultaneously.
• Project Management Professional (PMP) certification or equivalent (CAPM, PRINCE2).
• Familiarity with EVSE hardware, charging network operations, or utility interconnection processes.
• Experience managing multi‑site facility portfolios across multiple states or regions.
• Experience with vendor contract negotiation and third‑party SLA management.

If a reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please contact [e-mail].

Terawatt Infrastructure is an equal‑opportunity employer.