Operations Expert

Loewe; New York (NY); On-site; Full time

Job summary

Loewe is seeking an experienced Operations Expert for its Soho location in New York. The role involves managing merchandise logistics, inventory systems, and supporting the sales team to ensure a seamless retail experience. Candidates must possess strong organizational and communication skills, along with a commitment to excellence in luxury retail.

Benefits

Medical insurance

Employee discount/perks

401(k) with employer contribution

Paid time off

Long-term disability

Vision insurance

Dental insurance

Qualifications

• Previous experience in a similar role desired.
• Exposure to luxury retail is preferred.
• Strong verbal and written communication skills.

Responsibilities

• Ensure proper inventory management and adherence to policies.
• Support sales with merchandise needs and manage inter-store transfers.
• Assist in visual merchandising and support store operations.

Skills

Microsoft Word

Microsoft Excel

Numeracy

Communication

Organizational skills

Education

Experience in similar role

Job description

Join to apply for the Operations Expert role at Loewe

Join to apply for the Operations Expert role at Loewe

This range is provided by Loewe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $33.00/hr

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.

LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing dedication to supporting modern art, craft and design around the world.

Loewe is currently seeking an experienced Operations Expert to join its Soho Greene Street location!

This position is responsible for directing the movement of all merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented.

Responsibilities & Tasks:

• Adhere to all company policies and procedures
• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Maintain packaging levels and order replenishments in anticipation of the business needs
• Ensure that all merchandise is ticketed
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter-store transfers, stock rotations and incoming/outgoing shipments as per policies and procedures
• Understand and accurately complete all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Partner with Management for replenishment on sold out styles
• Assist in general housekeeping and the maintenance of the store image
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store regarding facility and fixture maintenance, coordinating cleaning and repair when required
• Actively participate in visual merchandising including regular maintenance due to sell through
• Assist other departments including the selling floor as needed and as requested by Store Management
• Exemplify the core values of the brand when assisting customers
• Ensure the highest standards while packaging client merchandise
• Lead all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Consistently follow up with any shipping, alteration, or other issues related to clients

Qualifications & Skills:

• Computer literate, including excellent knowledge of Microsoft packages (Word and Excel)
• Previous experience in a similar role
• Exposure to luxury retail preferred
• Excellent numeracy and IT skills
• Strong verbal and written communication skills and excellent organizational skills
• Flexibility to work a retail schedule including evenings, weekends, and holidays

The compensation for this position ranges from $26 - $33 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Loewe by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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