Operations Engineer

Hines Group; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hines is seeking an Operations Engineer in Marietta, GA to operate and maintain building systems, perform preventive maintenance on HVAC and related equipment, and oversee documentation and safety procedures.

The role includes troubleshooting, parts inventory, office furniture maintenance, and training of apprentices while ensuring timely response to service requests and emergencies.

Qualifications

• Must have a high school diploma or equivalent.
• Two years of commercial HVAC or related experience, rooftop units preferred.
• Ability to interact with employees, visitors, and contractors professionally.
• Completion of Hines Engineering Training program for Building Engineer position.
• Proficiency with engineering assessment guidelines in two or more categories.
• Ability to use basic and power tools and to read manuals and instructions.
• Must understand safety practices and operate under building procedures.

Responsibilities

• Perform preventive maintenance on mechanical, electrical, plumbing, and HVAC equipment.
• Operate, maintain, and repair HVAC, MEP, and life-safety systems while keeping records.
• Troubleshoot failures and restore building services with minimal supervision.
• Order, stock, and inventory parts as directed by Facilities Manager.
• Assemble, install, reconfigure, and repair office furniture and related components.
• Train and develop apprentice engineers and staff.
• Maintain logs, inspections, procedures, and other facility documents.
• Respond to service requests, complete work orders, and document follow-ups.
• Respond to emergencies and coordinate with security and vendors as required.

Skills

Effective communication

Emergency response calmness

Mathematical problem solving

Training capability

Reading manuals

On-site safety

Shift work flexibility

Education

High School Diploma or equivalent

EPA CFC Universal Certification (when applicable)

Tools

Hand tools

Power tools

Testing equipment

Multi-meters

HVAC/R city-specific equipment

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems. Responsibilities include, but are not limited to:

• Perform preventative maintenance work on mechanical, electrical, plumbing, and HVAC related equipment.

• Operate, maintain, and repair all mechanical, HVAC, MEP, and life safety systems and equipment, making necessary adjustments to maintain established building conditions within Facilities Manager guidelines.

• Troubleshoot operations failures and re-establish building services under minimal supervision.

• Order, stock, and inventory parts and supplies as directed by the Facilities Manager.

• Assemble, install, reconfigure, and repair office furniture, including cubicles, workstations, desks, shelving, and related components.

• Aid in training and development of apprentice engineers.

• Maintain and update accurate equipment logs, maintenance records, inspection reports, operating procedures, guidelines, and other required facility documentation.

• Respond to and complete service requests and work orders in a timely manner, documenting work performed and any required follow-up.

• Respond to building emergencies, equipment failures, leaks, alarms, and other facility-related incidents as required.

• Respond to building emergencies, equipment failures, leaks, alarms, and other facility-related incidents as required.

• Provide required access and escort contractors, vendors, and service personnel throughout the facility while ensuring compliance with site security and safety requirements.

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.
• Two years commercial HVAC or related experience, with prior experience servicing and maintaining rooftop HVAC units preferrred.
• Interact with employees, visitors, and contractors with poise and diplomacy.
• Understand policies and procedures of the company and of the assigned property.
• Successful completion of the Hines “Engineering Training” program phase for the Building Engineer position.
• Display proficiency in two (2) or more categories of the Engineering Assessment Guidelines and possesses ability to provide training in these areas.
• Proficient in computer skills to effectively administer and implement changing requirements within the engineering programs.
• Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form.
• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices.
• Knowledge and proper use of basic hand tools (i.e., socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.).
• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
• Understand correct usage of all personal safety equipment.
• Able to perform mathematical computations related to building operations for problem solving building comfort and operation issues.
• Communicate effectively, both verbally and written.
• Maintain calm demeanor in emergency situations.
• When applicable*, obtain city and/or government licenses or permits, i.e.: The EPA CFC Universal Certification Technician certificate
• If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.
• *“When applicable” refers to meeting any minimum eligibility standards required by City or State authorities, (i.e., the State of Texas requires that an employee has 8,000 hours of experience before being eligible to sit for the State issued Maintenance Electricians License).
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time.
• Use olfactory, auditory, and visual senses.
• Work standing all day.
• Ability to lift 25 lbs. or more.
• Climb up and down stairs and ladders.
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs).
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting).
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays.

• Work overtime as business needs deem appropriate.

Closing

At Hines, we believe the built world is ultimately about people. As one of the world’s largest privately held real assets firms, we bring nearly seven decades of investment, development, and management experience to work that shapes cities and communities around the world.

Our people make that possible. Across 29 countries, more than 4,600 colleagues bring different perspectives and expertise to Hines, with opportunities to take on meaningful responsibility, learn from leaders across the business, and build a career with room to evolve. We support that journey through professional development, competitive rewards, comprehensive benefits, and a culture grounded in trust and high standards.

Hines is proud to be named to Fast Company’s annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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