Operations Dock Supervisor/Logistics

Forward Air Corp.; Bloomington (CA); Sur place; USD 72 000 - 75 000; Plein temps

Résumé du poste

Forward Air seeks a capable Dock Supervisor to lead our fast-paced shipping and dock operations in California. You will coordinate dockworkers, drivers, and support staff, planning resources for timely, damage-free loading and unloading of freight on assigned shifts.

The role includes training, performance feedback, disciplinary input, and ensuring safety procedures. Previous cargo-operations experience is a plus; weekend/night flexibility is required. Compensation is $72,000–$75,000 annually.

Qualifications

• Must demonstrate a positive, proactive attitude and reliability.
• Experience thriving in fast-paced environments and meeting deadlines.
• Proficient with computer tools: MS Office, Outlook, AS400.
• Strong verbal and written communication, plus problem-solving skills.

Responsabilités

• Ensure all work follows Forward Air procedures and standards for dock operations.
• Directly supervise dockworkers and drivers during loading/unloading of trucks and trailers.
• Assign tasks to workers based on unloading/loading schedules.
• Provide weekly guidance on team goals and objectives.
• Handle field customer calls on service issues, rates, and new accounts.
• Maintain facility and equipment, including forklifts, trailers, and supplies.
• Execute load plans and balance to ensure safe vehicle operation.
• Coordinate work assignments, monitor performance, and train staff on duties.
• Maintain facility appearance, security, and cleanliness.
• Record trailer seal verifications and perform safety checks.
• Conduct facility inspections and assist with loading/unloading when needed.
• Promote safe handling of hazardous materials per DOT guidelines.
• Manage dispatch of over-the-road drivers and safety compliance.
• Assist with lifting and moving heavy loads as required.
• Perform other duties as assigned.

Connaissances

Can-do attitude

Fast-paced work

Computer skills: MS Office/AS400

Communication & problem solving

Description du poste

Position: Dock Supervisor

Job Description:

Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.

Compensation: 72K - 75K

Schedule: Monday through Friday, 12 PM - 10 PM

Core Responsibilities & Duties:

• Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
• Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
• Assign job tasks to workers according to unloading and loading schedules
• Provide guidance to subordinates on goals and objectives on a weekly basis
• Field customer calls on service issues, special service request, rates and new accounts
• Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies
• Execute appropriate load plans and proper load balance to ensure safe vehicle operation
• Coordinate work assignments, monitor performance, and provide training on relevant job duties
• Maintain facility appearance, condition and security
• Maintain record of those responsible for trailer seal verifications
• Perform security checks when facility is dark or during Holiday breaks
• Perform facility inspections
• Assist in the loading and unloading of trailers
• Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
• Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road
• Must be able to frequently lift and/or move up to fifty (50) pounds
• Must be able to occasionally lift and/or move up to ninety (90) pounds
• Other duties as assigned

Qualifications:

• Strong team player that thrives in a fast-paced environment
• Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
• Prior air freight experience is required
• International/Import experience is a plus
• Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment
• Must possess demonstrated leadership ability
• Knowledge of proper freight handling techniques
• Knowledge of Hazardous Materials handling
• Ability to communicate effectively with all levels of operations
• Must be flexible to work weekends and nights
• Forklift and general freight handling experience

Skills:

• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced environment
• General computer skills - Microsoft Office, Outlook, AS400
• Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.