Operations Director – Morristown, TN

SERC-NAHRO; Morristown (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

A regional housing authority in Morristown, TN, is seeking an experienced Operations Director to oversee capital fund and maintenance programs. The ideal candidate will have extensive experience in public housing, compliance knowledge, and strong leadership capabilities. Responsibilities include supervising staff, ensuring project compliance, and maintaining operational standards. Interested candidates should apply via email or mail. Competitive benefits and opportunities for community impact are available.

Qualifications

• Minimum of ten years of experience in a related field.
• At least five years of related experience in a supervisory role.
• Strong knowledge of HUD regulations and public housing modernization.

Responsibilities

• Direct and supervise departmental staff and evaluate work performance.
• Oversee Capital Fund projects and ensure compliance with regulations.
• Coordinate contractor and vendor activities for project completion.
• Conduct inspections of housing units and facilities.

Skills

Leadership

Job Knowledge

Initiative

Safety Awareness

Customer Service

Teamwork

Reliability and Accountability

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tennessee Valley Housing Services (TVHS) is seeking an experienced and motivated Operations Director to oversee the Capital Fund, Maintenance, Modernization, Redevelopment and Procurement programs for the Authority. This leadership position is responsible for ensuring compliance with federal and state regulations, managing major capital improvement projects, and maintaining high operational standards across maintenance and modernization functions.

The ideal candidate will be a proactive leader with strong technical and supervisory skills, capable of managing multiple projects while driving efficiency and safety across departments.

Key Responsibilities:

• Direct and supervise departmental staff, including planning, assigning, and evaluating work performance.
• Oversee all Capital Fund projects, redevelopment and modernization efforts to ensure compliance with HUD regulations and local building codes.
• Assist with preparation and updates of the Five-Year Plan and Capital Fund budget.
• Coordinate contractor and vendor activities to ensure timely completion of projects.
• Review and approve construction plans, bid specifications, and change orders.
• Develop and maintain purchasing and maintenance policies consistent with federal and state regulations.
• Conduct inspections of housing units, facilities, and grounds.
• Collaborate with housing management and maintenance teams to ensure efficient operations and excellent customer service.
• Participate in audits, site visits, and inspections conducted by HUD, REAC, and other agencies.
• Maintain accurate documentation, logs, and reports for all capital and maintenance projects.

Qualifications:

• Bachelor’s degree in business administration, construction management, or related field or experience in the minimum of ten (10) years
• Minimum of five (5) years of related experience, including at least three (3) years in a supervisory or management role.
• Strong working knowledge of HUD regulations, capital fund programs, and public housing modernization.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Valid driver’s license and insurability under the Authority’s plan.
• Leadership: Provides clear direction and motivates teams toward achieving organizational goals.
• Job Knowledge: Demonstrates expertise in housing operations, project management, and compliance.
• Initiative: Anticipates challenges and acts proactively to resolve them.
• Safety Awareness: Promotes a safe and compliant work environment.
• Customer Service: Ensures responsiveness and professionalism with residents, partners, and stakeholders.
• Teamwork: Collaborates effectively across departments.
• Reliability and Accountability: Delivers consistent results and upholds organizational standards.

Physical Demands:

This position requires regular office work with occasional inspections of housing developments and capital projects. The employee must be able to transport up to 25 pounds and communicate effectively in person, via email, and by phone.

If you meet the qualifications and are looking to make a difference in the community, we encourage you to apply by submitting your resume and formal letter of interest by email to [e-mail] or by mail, P.O. Box 497, Morristown, TN 37815, Attention: HR.