OPERATIONS DIRECTOR- Campus Dining TEXAS A&M UNIVERSITY- College Station, TX

Compass Group USA; College Station (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Chartwells Higher Education seeks a self-motivated Operations Director for the TEXAS A&N UNIVERSITY- College Station campus. You will advise day-to-day dining operations and financial performance for residential dining, retail and catering, ensuring adherence to contract guidelines and health regulations.

Lead the campus food service team and maintain strong client relationships. You will drive profitability, safety, and employee engagement while aligning with Chartwells standards and a

Qualifications

• Bachelor's degree and minimum of three years of management experience.
• Experience in foodservice/hospitality preferred.
• Strong initiative, ownership, and organizational skills.
• Excellent communication and leadership capabilities.

Responsibilities

• Leads and manages the campus dining operations to meet contract goals.
• Ensures compliance with health, safety, and company standards.
• Develops client relationships and drives performance metrics (profitability, quality).
• Oversees budgeting, forecasting and reporting for the account.
• Supports cross-functional teams in safety, marketing, nutrition, and culinary.

Skills

Leadership

Customer service

Financial acumen

Communication skills

Multi-tasking

Ownership

Education

Bachelor's degree

Tools

Microsoft Office

POS software

Job description

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OPERATIONS DIRECTOR- Campus Dining TEXAS A&M UNIVERSITY- College Station, TX

Location: Texas A&M University- College Station, TX

At over 300 college & universities around the country,Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of RESIDENT DISTRICT MANAGER (#2 operator, reporting to VPO) at TEXAS A&M UNIVERSITY in College Station, TX. In this exciting role, you will advise the day-to-day operations and financial success of residential dining, retail and catering operations on the campus. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations. You will help lead the campus food service team within the account while maintaining strong client relationships and work to fulfill our mission at Chartwells.

Key Responsibilities:

Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability at the account
Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications:

Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice and hospitality management
Is well-versed in all aspects offoodservice management with a proven track record of success
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.