Operations Director

GXO Logistics, Inc; Rural Hall (NC); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Incentive plan

Job summary

GXO Logistics, Inc. is seeking a Director of Supply Chain Operations to oversee daily operations, quality, safety, and staff performance at a major facility in North Carolina.

You will drive process improvements, reporting, and leadership across multiple departments to meet site objectives and customer requirements. The role requires senior-level management experience in supply chain, with a strong focus on Lean/Six Sigma, 3PL partnerships, and compliance with quality standards.

Qualifications

• 7+ years of management experience in a supply chain or distribution environment.
• Experience with Microsoft Office and scanner equipment.
• 3 years’ leadership experience in 3PL.
• Lean, Six Sigma and Continuous Improvement experience.
• AS9100 or ISO environment experience.
• Proven employee engagement and retention strategies.

Responsibilities

• Ensure quality management system procedures are implemented and maintained.
• Oversee productivity and safety standards per company and customer needs.
• Implement and maintain operational processes and procedures.
• Prepare reports on performance and improvements for operations.
• Hire, train, develop and appraise staff; take timely corrective action.
• Provide direction and leadership for managers and supervisors.
• Meet site objectives in financial performance, safety, quality, and customer service.
• Submit key quality, financial and safety reports accurately and timely.
• Plan and coordinate site activities with managers to meet goals cost-effectively.

Skills

7+ years management experience

Employee engagement

Diversity & inclusion

Financial accounting

HR practices

3PL leadership experience

Lean Six Sigma

Continuous improvement

Travel willingness

Education

Bachelor’s or Master’s degree in Supply Chain Management or Business

Tools

Microsoft Office

Computerized scanner equipment

Job description

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

We’re always on the lookout for leaders who will provide guidance and developmental opportunities for their team while ensuring organizational policies and procedures are understood and followed. As the Director, Supply Chain Operations, you will be responsible for daily operations, including the oversight of processes, reporting, improvements, quality and personnel. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

Ensure the quality management system procedures and processes are implemented and maintained

Oversee productivity and safety standards in accordance with company needs and customer requirements

Implement and maintain operational processes and procedures

Prepare reports on performance and potential improvements for operations

Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies

Provide direction, development and leadership for the managers and supervisors

Establish and meet site objectives in the areas of financial performance, safety, quality and customer service while maintaining compliance with all applicable internal and external policies

Provide accurate and timely submission of key quality, financial and safety reports

Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner

What you need to succeed at GXO :

At a minimum, you’ll need:

7 years of management experiencein a supply chain or distribution environment

Experience with Microsoft Office and computerized scanner equipment

Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have :

Bachelor’s or master’s degreein Supply Chain Management , Business or related field

3 years’ leadership experience in Third-party Logistics (3PL)

Availability to travel up to 30% of the time

Lean, Six Sigma and Continuous Improvement experience

Experience in an AS9100 or ISO environment

Proven successful employee engagement and retention strategies with the ability to inspire and motivate the workforce

Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member

Working knowledge of financial accounting and human resources practices

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.