Operations Director

GXO Logistics, Inc.; New Albany (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Incentive plan

Job summary

GXO Logistics, Inc. is seeking a Director of Supply Chain Operations to lead daily site performance, oversee processes and reporting, and manage quality and personnel.

The role focuses on driving improvements, aligning with organizational policies, and delivering results that meet business goals. You will hire, train and develop staff, oversee financial and safety outcomes, and coordinate with department heads to ensure timely, cost-effective operations while maintaining compliance.

Qualifications

• 7 years of management experience in a supply chain or distribution environment.
• Experience with Microsoft Office and computerized scanner equipment.
• Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends.

Responsibilities

• Ensure the quality management system procedures and processes are implemented and maintained.
• Oversee productivity and safety standards in accordance with company needs and customer requirements.
• Implement and maintain operational processes and procedures.
• Prepare reports on performance and potential improvements for operations.
• Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies.
• Provide direction, development and leadership for the managers and supervisors.
• Establish and meet site objectives in the areas of financial performance, safety, quality and customer service while maintaining compliance with all applicable internal and external policies.
• Provide accurate and timely submission of key quality, financial and safety reports.
• Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner

Skills

Leadership

Operations management

Process improvement

Reporting

Safety standards

Staff development

Education

Bachelor’s or Master’s in Supply Chain Management

Lean, Six Sigma

Tools

Microsoft Office

Computerized scanner equipment

Job description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of。

We’re always on the lookout for leaders who will provide guidance and developmental opportunities for their team while ensuring organizational policies and procedures are understood and followed. As the Director, Supply Chain Operations, you will be responsible for daily operations, including the oversight of processes, reporting, improvements, quality and personnel. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals。

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan。

What you’ll do on a typical day:

• Ensure the quality management system procedures and processes are implemented and maintained
• Oversee productivity and safety standards in accordance with company needs and customer requirements
• Implement and maintain operational processes and procedures
• Prepare reports on performance and potential improvements for operations
• Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies
• Provide direction, development and leadership for the managers and supervisors
• Establish and meet site objectives in the areas of financial performance, safety, quality and customer service while maintaining compliance with all applicable internal and external policies
• Provide accurate and timely submission of key quality, financial and safety reports
• Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner

What you need to succeed at GXO:

At a minimum, you’ll need:

• 7 years of management experience in a supply chain or distribution environment
• Experience with Microsoft Office and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• Bachelor’s or master’s degree in Supply Chain Management, Business or related field
• 3 years’ leadership experience in Third-party Logistics (3PL)
• Availability to travel up to 30% of the time
• Lean, Six Sigma and Continuous Improvement experience
• Experience in an AS9100 or ISO environment
• Proven successful employee engagement and retention strategies with the ability to inspire and motivate the workforce
• Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member
• Working knowledge of financial accounting and human resources practices

We engineer faster, smarter, leaner supply chains。

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work。

We are proud to be an Equal Opportunity employer including Disabled/Veterans。

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers。

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test。

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here。