Operations Data Analyst - Public Services

State of Georgia; Atlanta (GA); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Telework opportunities

Job summary

State of Georgia’s Department of Human Services is seeking a Business Support Analyst 2 in Atlanta to perform complex data analysis and reporting in support of management decisions. You will partner with multiple departments and vendors to improve operational efficiency and ensure compliance with laws and best practices, while supporting aging services data initiatives.

The role emphasizes analytical rigor, data extraction, and collaboration across DAS programs, with telework options depending

Qualifications

• Associate degree in business or related field with two years of experience; OR one year at the lower level.
• Bachelor’s degree and one year related work experience preferred.
• Knowledge of SQL and familiarity with Tableau and SharePoint is desirable.

Responsibilities

• Initiate, execute and evaluate analytical activities across all DAS programs.
• Conduct data analysis, disseminate findings, and prepare reports for internal and external stakeholders.
• Analyze business requirements and propose effective and user friendly solutions to business stakeholders.
• Consult with technical staff to ensure functionality of automated systems in accordance with laws and best practices.
• Document, review and revise all required business processes annually.
• Participate in establishing standards and procedures for data system development and enhancement.
• Assist with report development and data extraction from data systems for program management.
• Perform other professional responsibilities as assigned by supervisor.
• Analyze national Census data that supply official population statistics related to aging and disabled individuals.

Skills

Data analysis

Analytical thinking

Team collaboration

Education

Associate degree in communication/English/public relations

Bachelor’s degree in related field

Tools

SQL

Microsoft SQL Report Builder

Tableau

SharePoint

Job description

State of Georgia’s Department of Human Services is seeking a Business Support Analyst 2 in Atlanta to perform complex data analysis and reporting in support of management decisions. You will partner with multiple departments and vendors to improve operational efficiency and ensure compliance with laws and best practices, while supporting aging services data initiatives.

The role emphasizes analytical rigor, data extraction, and collaboration across DAS programs, with telework options depending