Operations Data Analyst – Operations & Policy Analyst 3

Jobtailor; Salem (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor in Salem, Oregon seeks an experienced data analyst to perform fiscal analysis, gather and transform data into user-friendly insights, and provide recommendations using Tableau and SQL. You will work with Medicaid waivered and community services, coordinating with state and county staff to improve policy and program delivery.

Responsibilities include maintaining audit-ready data, collaborating across departments, and occasionally traveling for statewide meetings.

Qualifications

• Seven years of professional-level evaluative, analytical, and planning work experience.
• Associate’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, health, human, or social services (or similar area substitutes).
• Bachelor’s degree in a listed area substitutes for three years of experience.
• Master’s degree substitutes for four years of experience.
• Doctorate degree substitutes for five years of experience.
• Attention to detail and strong commitment to accuracy and accountability.
• Experience gathering, analyzing, interpreting, and reconciling financial, fiscal, contractual, or operational data.
• Experience incorporating findings into user-friendly reports or formats.
• Experience with data analysis and reporting tools such as Tableau and/or SQL.
• Experience interpreting and applying policies, procedures, rules, regulations, contracts, agreements, or other requirements.
• Experience monitoring fiscal activity, expenditures, and compliance.
• Professional-level written and verbal communication, facilitation, coordination, and relationship-building skills.
• Ability to manage multiple priorities, exercise sound judgment, take initiative, and work independently and as part of a team.
• Experience in a Human Services field and/or with Medicaid services is a plus.
• Required cover letter limited to two pages
• Detailed work and education history required
• Criminal history and background check required for finalists
• Authorization to work in the United States required; no visa sponsorship
• Must complete the US DHS I-9 within three days of hire
• Must be able to report to Salem when business or operational needs require onsite activities
• Requires occasionally working evenings

Responsibilities

• Provide ongoing reports and detailed data and fiscal analysis.
• Gather raw data, analyze it, and transform it into user-friendly information.
• Use program, funding, and systems knowledge to provide quality data analysis and recommendations.
• Analyze Medicaid Waivered services, In-Home Services, Community and Facility based services, employment services, and services delivered through state, county, and brokerage staff.
• Maintain close connections with I/DD Licensing and OTIS to coordinate shared-services data.
• Develop data points and reports identifying fiscal and systemic drivers and community barriers to effective service delivery.
• Work with county, contracted, and brokerage staff to identify policy and program improvements.
• Collaborate with the eXPRS System team, OIS, DDBSU, ORRAI, accounting, budget, and policy teams.
• Manage databases for audit compliance and support their migration into the data warehouse.
• Coordinate data movement with the ORRAI representative.
• Work with ORRAI to build and implement contractor surveys for ODDS legislative reporting.
• Interpret and explain Oregon laws, rules, regulations, and operational policies and procedures.
• Participate in in-person, virtual, and phone meetings.
• Attend meetings, training, and other work-related activities, including occasional statewide and national travel.

Skills

Analytical thinking

Attention to detail

Communication

Independent work

Team collaboration

Education

Associate’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, health, human, or social services

Bachelor’s degree in a listed area

Master’s degree in a listed area

Doctorate degree in a listed area

Tools

Tableau

SQL

EXPRS System

Data Warehouse Management

Job description

• Provide ongoing reports and detailed data and fiscal analysis
• Gather raw data, analyze it, and transform it into user-friendly information
• Use program, funding, and systems knowledge to provide quality data analysis and recommendations
• Analyze Medicaid Waivered services, In-Home Services, Community and Facility based services, employment services, and services delivered through state, county, and brokerage staff
• Maintain close connections with I/DD Licensing and OTIS to coordinate shared-services data
• Develop data points and reports identifying fiscal and systemic drivers and community barriers to effective service delivery
• Work with county, contracted, and brokerage staff to identify policy and program improvements
• Collaborate with the eXPRS System team, OIS, DDBSU, ORRAI, accounting, budget, and policy teams
• Manage databases for audit compliance and support their migration into the data warehouse
• Coordinate data movement with the ORRAI representative
• Work with ORRAI to build and implement contractor surveys for ODDS legislative reporting
• Interpret and explain Oregon laws, rules, regulations, and operational policies and procedures
• Participate in in-person, virtual, and phone meetings
• Attend meetings, training, and other work-related activities, including occasional statewide and national travel

Requirements

• Seven years of professional-level evaluative, analytical, and planning work experience, or qualifying education substitution
• Associate’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, health, human, or social services, or similar area substitutes for 18 months of experience
• Bachelor’s degree in a listed area substitutes for three years of experience
• Master’s degree in a listed area substitutes for four years of experience
• Doctorate degree in a listed area substitutes for five years of experience
• Attention to detail and strong commitment to accuracy and accountability
• Experience demonstrating analytical, critical thinking, and problem-solving skills
• Experience gathering, analyzing, interpreting, and reconciling financial, fiscal, contractual, or operational data
• Experience incorporating findings into user-friendly reports or formats
• Experience with data analysis and reporting tools such as Tableau and/or SQL
• Experience interpreting and applying policies, procedures, rules, regulations, contracts, agreements, or other requirements
• Experience monitoring fiscal activity, expenditures, and compliance
• Professional-level written and verbal communication, facilitation, coordination, and relationship-building skills
• Ability to manage multiple priorities, exercise sound judgment, take initiative, and work independently and as part of a team
• Experience in a Human Services field and/or with Medicaid services is a plus
• Required cover letter limited to two pages
• Detailed work and education history required
• Criminal history and background check required for finalists
• Authorization to work in the United States required; no visa sponsorship
• Must complete the US Department of Homeland Security I-9 within three days of hire
• Must be able to report to Salem when business or operational needs require onsite activities
• Requires occasionally working evenings

Core Competencies

Demonstrates expertise in data analysis and reporting, with a strong focus on fiscal analysis and compliance within the Human Services sector. Proficient in interpreting regulations and policies while effectively communicating findings to stakeholders.

Highest-signal resume keywords

• Data Analysis
• Fiscal Analysis
• Tableau
• SQL
• Human Services Experience

Hard Skills

• Data Gathering
• Data Interpretation
• Financial Analysis
• Report Development
• Policy Interpretation

Soft Skills

• Attention to Detail
• Critical Thinking
• Problem-Solving
• Communication
• Relationship Building

Industry Keywords

• Medicaid Services
• I/DD Licensing
• Community Services
• Operational Policies
• Audit Compliance

Tools & Technologies

• EXPRS System
• Data Warehouse Management