Operations Coordinator (Spanish Preferred)

Atlanta Community Food Bank; Atlanta (GA); On-site; Full time

Job description

Description

This position works in-office every day at our Community Food Center (CFC) in Atlanta and must be available to work weekend and flexible hours.

Who We Are

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so no one must worry where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You'll Work

Operations / Supply Chain

About the Role

The Operations Coordinator will support the operations of the Atlanta Community Food Bank’s Community Food Center. The Community Food Center utilizes volunteers and staff to execute food distributions in the community to clients experiencing food insecurity. The individual in the Operations Coordinator position will assist with food packing, client distributions, warehousing, and non-CDL transportation processes, while maintaining compliance with food, personnel, and DOT safety. Support for some evening and weekend operations is required. This position reports to the Operations Manager.

What You will Do

Support warehouse operations

• Utilize inventory management tools to accurately receive and process shipments, ensuring timely and precise recording of inventory receipts
• Conduct thorough inspections to identify and document damaged or defective goods, and initiate returns or claims as necessary
• Implement and maintain FIFO inventory management practices to optimize inventory turnover and minimize waste
• Stage materials and equipment as needed for scheduled production
• Ensure all materials are properly coded and/or labeled
• Accurately record all production and material waste

Provide outstanding customer service

• Greet clients and volunteers and coordinate volunteer check-in process
• Effectively communicate key organizational messaging to volunteers regarding their service contributions
• Effectively communicate regarding resources available to clients and the process to receive resources
• Effectively communicate volunteer shift schedule activities and assign tasks
• Train volunteers on assigned tasks, and monitor appropriately throughout the shift
• Maintain client confidentiality

Ensure food quality and safety

• Wear steel-toed shoes when operating equipment
• Ensure volunteers complete and submit waiver documents
• Maintain accurate and timely Food Safety and Cleaning & Sanitizing records
• Safely operate all material handling and operating equipment and maintain appropriate recordkeeping
• Keep temperature records up to date
• Train volunteers on appropriate quality & safety standards
• Ensure completion of routine cleaning

Retail Donation Pickups

• Utilize communication skills to build rapport with local retailers
• Perform the physical demands of loading and unloading a box truck on and offsite
• Comprehensive understanding of state and federal road laws, weight limits, and bridge restrictions
• Perform daily inspections on the vehicle