Operations Coordinator - Retail

Ashley | The Wellsville Group; Town of Camillus (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid Time Off

Paid holidays

Employee discount

Job summary

Ashley | The Wellsville Group in Camillus, NY is seeking a Retail Operations Coordinator. This full-time role partners with the General Manager to keep daily showroom operations running smoothly, maintains inventory accuracy, supports scheduling, and assists sales with systems and processes.

You will work closely with showroom staff, coordinate with corporate support, and help ensure accurate reporting and timely issue resolution.

Qualifications

• High school diploma or GED required. Prior retail or operations experience preferred, but training is provided.

Responsibilities

• Partner with General Manager to support showroom daily operation
• Audit sales and payment transactions for accuracy
• Receive weekly merchandise transfers and maintain accurate inventory
• Conduct weekly inventory counts and reconcile discrepancies
• Review timekeeping items and assist with scheduling
• Support sales with systems and processes
• Train team members on company processes
• Coordinate maintenance and IT needs
• Resolve customer concerns with our Customer Service Center
• Reconcile showroom funds and routine reporting
• Assist Merchandise and Design with tags and SKU questions
• Represent Vision, Mission and Values daily

Skills

Organized

Problem solver

Dependable

Strong communicator

Self-motivated

Education

High school diploma or GED

Tools

Microsoft Office

POS systems

STORIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Coordinator - Retail

Full-time Regular CAMILLUS, Camillus, NY, US

You’re the person who notices when something isn’t right—and figures out how to fix it.

At Ashley | The Wellsville Group, our showrooms are busy, fast-paced environments where a lot happens behind the scenes. We’re looking for aRetail Operations Coordinator who enjoys keeping things organized, solving problems, supporting a team, and making sure the details are handled.

In this role, you’ll be a key partner to theGeneral Manager and showroom team, helping keep the day-to-day operation running smoothly. From inventory and reporting to team support, systems, and showroom needs, you’ll have a hand in a little bit of everything.

If you’re organized, dependable, comfortable juggling priorities, and take pride in getting things done right,we’d love to meet you.

What You'll Do

Partner closely with the General Manager to support the daily operation of the showroom

Audit sales and payment transactions and help ensure accuracy

Receive weekly merchandise transfers and help maintain accurate inventory

Conduct weekly inventory counts and reconcile discrepancies

Review missed punches, overtime, and other timekeeping items

Assist with team scheduling and other administrative needs

Support the sales team with systems, processes, and day-to-day needs

Train team members on company systems and processes

Coordinate building maintenance, technician, and IT needs

Partner with our Customer Service Center to help resolve customer concerns

Review guest accounts and assist with payment and service resolutions

Reconcile showroom funds and complete routine reporting

Support the Merchandise and Design teams with tags, inventory questions, and SKU discrepancies

Serve as a communication link between the showroom and our Corporate Support Teams

Help keep showroom supplies, equipment, walkie talkies, and office needs organized

Take on special projects and reports as needed

Represent The Wellsville Group’s Vision, Mission, and Values every day

What You'll Bring

We're looking for someone who is:

Organized and detail-oriented – you notice the little things and follow through

A problem solver – you can look at an issue, figure out what’s happening, and determine the next step

Dependable – your team can count on you to get things done

Comfortable with technology – experience with Microsoft Office, point-of-sale systems, or STORIS is a plus

A strong communicator – you can work effectively with sales teams, managers, customers, and corporate partners

Self-motivated – you can manage your priorities independently while knowing when to ask for help

Flexible and adaptable – no two days are exactly the same

Professional and trustworthy – you take pride in doing things the right way

A high school diploma or GED is required. Prior retail or operations experience is preferred, but we're willing to train the right person.

What You'll Get

Starting at $17/hour + bonus opportunity
Earn up to$800/month based on written volume and other qualifications.

A Consistent Schedule
Full-time, 5-day work week with a predictable schedule.Saturday availability is required.

Paid Weekly
Because waiting two weeks for a paycheck isn't our favorite thing either.

Time Off & Paid Holidays
Paid Time Off, 3 paid holidays, plus 2 personal days to use as you choose.

Benefits
Health insurance, short-term and long-term disability, and a 401(k) retirement plan.

Employee Discount
Yes, you get a great discount on Ashley furniture.

Room to Grow
We believe in promoting from within. Many of our leaders started in other roles within The Wellsville Group and built their careers here.

Perks & Recognition
Our team members have opportunities to earn points and rewards, along with monthly prize drawings and other team perks.

A Team That Has Your Back
Supportive leadership, a collaborative environment, lunch perks, and a team that works together to get the job d.o.p.n??

Ready to Be the Person Who Keeps It All Moving?

If you’re someone who likes being thego-to person, enjoys solving problems, and takes pride in keeping things organized and running smoothly, this could be a great fit.

Come build your career withAshley | The Wellsville Group in Camillus, NY.