Operations Coordinator (IR)

Hugh Chatham Health; Charlotte (NC); On-site; USD 33,000 - 50,000; Full time

Job summary

Advocate Health in Charlotte, NC, seeks a supply chain professional to support the Materials Resource Management team at Carolinas Medical Center. The role focuses on project-based work, enforcing efficiency and quality in service delivery, and coordinating with system managers and partners.

Responsibilities include managing multiple projects, ensuring on-time reporting, and maintaining high customer service standards in a healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred in business, healthcare or related field.
• 4 years of healthcare materials management experience preferred.
• CMRP or CPIM certification preferred.
• Lean Six Sigma methodologies preferred.
• Proficiency with Microsoft Office suite preferred.
• Experience with Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.

Responsibilities

• Supports the Materials Resource Management team with supply chain knowledge and expertise.
• Works in a project management environment and supports multiple projects concurrently.
• Maintains high customer service levels with system department managers and partners.
• Delivers timely management reports and ensures process efficiency.
• Adapts to milestones, go-live activities, and varying schedules as needed.
• Works independently with limited direction and prioritizes deadlines.

Education

Bachelor's degree in business/healthcare or related field

CMRP or CPIM certification

Lean Six Sigma knowledge

Microsoft Office proficiency

Materials Management software knowledge

Tools

McKesson Pathways

eMerald

Intek WLIB

MS Office (Word/Excel/PowerPoint)

Job description

Department 12010 Enterprise Corporate - Supply Chain: Operations Carolinas Medical Center

Department 12010 Enterprise Corporate - Supply Chain: Operations Carolinas Medical Center

Status Full time

Benefits Eligible Yes

Hours Per Week 40

Schedule Details/Additional Information Monday-Friday, 7:30 AM-3:30 PM. As a project-focused role, days and hours may vary based on project milestones, operational needs, meetings, customer support requirements, and go-live activities. Flexibility is required.

Pay Range $24.10 - $36.15

Essential Functions

• Supports the Materials Resource Management team with supply chain knowledge and expertise to further enhance the quantity, quality and value of services provided.
• Knowledgeable of regulations governing areas of responsibility, as applicable.
• Works in a project management environment and must have the ability to support multiple projects concurrently.
• Works rapidly and accurately under pressure and meets project deadlines.
• Able to work independently with limited direction setting own deadlines and priorities supporting the mission of Materials Resource Management.
• Interacts and is responsive to all customers including System department managers and business partners. Ensures customer service levels are maintained at a high level and are quantifiable.
• Continuously reviews departmental processes and procedures to ensure efficiency, effectiveness, consistency. Provides routinely required management reports to management in a timely manner.

Physical Requirements

Works in an office, distribution center, acute or ambulatory healthcare environment. Sight, hearing, and speech capabilities sufficient to communicate well with individuals and groups. May be required to travel to System facilities and affiliate sites. Responsible for working in a safe manner.

Education, Experience And Certifications

High School Diploma or equivalent required. Bachelor's degree in business, healthcare, or related field preferred. 4 years of associated healthcare materials management experience a preferred. Certification, such as CMRP or CPIM preferred. Knowledge and application experience of Lean Six Sigma methodologies preferred. Computer skills in the Microsoft suite of software (i.e. MS Word, Outlook, Excel, Power Point and Access) preferred. Knowledgeable in using Materials Management software (McKesson Pathways / eMerald, Intek WLIB) preferred.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.