Operations Coordinator I

Citizens Energy Group; Indianapolis (IN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health, Dental & Vision

Defined Benefit Pension Plan

401(k) Retirement Plan with company?

Job summary

Citizens Energy Group is seeking an Operations Coordinator I to join the Water Operations Division in Indianapolis. This on-site role supports management and staff, coordinating administrative tasks, payroll liaison, and record-keeping.

A high school diploma and proficiency in MS Office are required, with a valid Indiana driver’s license preferred. The position offers a competitive salary starting at $48,800 (Grade 5) plus a comprehensive benefits package including health, pension, 401(k) with

Qualifications

• High School Diploma or GED equivalent.
• Proficiency in MS Office Suite, Outlook, Oracle and internal software.
• Excellent written and verbal communication skills.
• Ability to work independently without direct supervision.
• Valid Indiana driver’s license.

Responsibilities

• Perform administrative work to support employees and management in Water Operations Departments.
• Verify time reporting and assist with payroll issues as needed.
• Compile and maintain department records including personnel and financial information.
• Coordinate department meetings, prepare agendas, and distribute minutes.
• Track union vacations and personal days per contract; monitor absences.
• Maintain department records such as licenses and safety/training records.
• Plan and coordinate events and meetings.
• Perform other duties as assigned.

Skills

MS Office Suite

Outlook

Oracle

Communication skills

Independent work

Education

High School Diploma or GED

Tools

Enterprise software

Internal website administration

Job description

Overview

We have a career opportunity for a Operations Coordinator I to join our team!

The successful candidate will perform various administrative, clerical, financial and other support duties in the Water Operations Division. Provides support to managers, supervisors, union and non-union staff. Interacts with payroll and financial systems to support department functions. Independently maintains department records as assigned.

**This position is located at Citizens Energy Group at 2406 Hudnut Blvd, Indianapolis, IN 462251. On-site 5 days a week.**

Citizens Energy Group offers competitive salary and benefits including:

• Health, Dental & Vision
• Defined Benefit Pension Plan
• 401(k) Retirement Plan with company match
• Short-Term Incentive Plan (STIP)
• Health Savings Account (HSA) with company contribution
• Wellness Program
• Adoption and tuition assistance
• Employee Credit Union
• PTO and Paid Holidays

Minimum Salary: $48,800 (Grade 5)

Responsibilities

• Perform administrative work to support employees and management in Water Operations Departments.
• Verify time reporting for department personnel. Assist with resolution of time and pay issues. Coordinate with EBS and WAM, etc. support personnel and payroll as needed to resolve issues.
• Compiles and maintains department records. May include personnel records, utility records, and financial information.
• Coordinate department meetings. Prepare agendas, document and distribute minutes. Follow-up on notification of assignments and meeting requests.
• Track Union vacations and personal days following the union contract. Track some non-union scheduled and unscheduled absences. Provide information to management.
• Maintain department records as assigned: may include employee license records (WT5, WT3, DSL, Class B, etc., CDLs, DOT); safety records; training records, etc. Notify employees when license renewal or updates are required.
• Planning and coordinating events and meetings.
• Performs miscellaneous duties as assigned.

Qualifications

Qualifications:

• High School Diploma or GED equivalent.
• Proficiency in the use of MS Office Suite, Outlook, Oracle, enterprise software, other Citizens-specific software and internal website administration.
• Demonstrated excellent written and verbal communication skills.
• Demonstrated ability to work independently without direct supervision.
• Must have a valid Indiana driver’s license.

Preferred Skills/Qualifications:

• Associate’s Degree or equivalent work in a Bachelor’s program preferred to include: HR, Accounting, Purchasing/Procurement, and/or Organizational Behavior.
• Requires general knowledge of the methods, techniques, and principles associated with the Water Operations Division.

Job Posting Deadline: August 17, 2026

Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.