Operations Coordinator: Hardware Ops & Supply Chain

dot.cards; Los Angeles (CA); On-site; USD 40,000 - 47,000; Full time

Job summary

dot.cards, based in Culver City, CA, seeks an entry-level Operations Coordinator to support the Head of Operations. You will manage inventory, suppliers, shipments, and reporting, ensuring commitments are met from factory to customer.

Reporting to the Head of Operations, you will collaborate with support, sales, procurement and warehouse, write SOPs, track development, and build trackers. This full-time onsite role starts soon at dot.cards HQ.

Qualifications

• 1 to 3 years in an operations, logistics, coordinator, or EA role, ideally in a fast-moving environment; also open to recent graduates and students in their final year with relevant internship/part-time experience
• Interest in supply chain, logistics, or manufacturing
• Strong proficiency in Excel or Google Sheets: formulas, pivot tables, and building trackers from scratch
• Detail-oriented and organized, juggling multiple trackers, deadlines, and follow-ups
• Clear written communicator who can draft professional emails/messages
• Reliable, shows up, and follows through without reminders
• Able to lift and pack boxes up to 25 lbs

Responsibilities

• Coordinate with support, sales, procurement and warehouse to support the custom product order process from order confirmation to delivery
• Support weekly Amazon FBA replenishment: build the order, confirm inventory quantities, and review with Head of Operations for shipping carton labels
• Assist the Head of Sales by tracking action items from meetings and follow up with owners until closed
• Track product development status, collect quotes, sample shipments, and keep the tracker current
• Coordinate monthly S&OP readiness across departments and schedule meetings
• Write and maintain SOPs for recurring workflows and flag missing ones
• Coordinate in-house sample production and maintain inventory levels
• Maintain a single open-items list with owner and due date
• Check vendor invoices and forward to AP, receipts to expense system
• Set up new SKUs, bundles, and maintain item master data
• Handle office facilities requests and vendor coordination
• Draft decks, spreadsheets, and briefs
• Order lab and office supplies and keep stocked

Skills

Excel proficiency

Detail-oriented

Time management

Communication

Problem solving

Reliability

Proactive if questions

Tools

Shopify

Amazon Seller Central

3PL portal

Job description

dot.cards, based in Culver City, CA, seeks an entry-level Operations Coordinator to support the Head of Operations. You will manage inventory, suppliers, shipments, and reporting, ensuring commitments are met from factory to customer.

Reporting to the Head of Operations, you will collaborate with support, sales, procurement and warehouse, write SOPs, track development, and build trackers. This full-time onsite role starts soon at dot.cards HQ.