Operations Coordinator - Commercial Real Estate

Macdonald & Company; Pinehurst (NC); On-site; USD 70,000 - 80,000; Full time

Job summary

A privately held commercial real estate firm is seeking an Operations Coordinator to oversee office operations and provide cross-departmental support. This role requires 3+ years of experience in office management, excellent organizational and communication skills, and proficiency in Microsoft Office. The position offers a base salary range of $70,000 - $80,000 per year. Join a fast-paced, team-oriented culture in Pinehurst, NC.

Qualifications

• 3+ years of experience in office management, operations, or administrative support.
• Strong organizational skills with a proven ability to multitask.
• Excellent communication skills, both written and verbal.

Responsibilities

• Oversee daily office operations, ensuring a safe and professional environment.
• Liaise with outsourced HR providers for payroll and benefits.
• Act as first point of contact for tenant service requests.

Skills

Organizational skills

Communication skills

Customer service orientation

Multitasking

Problem-solving

Education

Bachelor's degree in Business Administration or Communications

Tools

Microsoft Office Suite

Yardi

Job description

Macdonald & Company is proudly partnered with a privately held commercial real estate investment and development firm to appoint an Operations Coordinator.

The successful candidate will support internal office functions and provide cross-departmental support across property management, marketing, brokerage, and legal operations. This position is designed for an energetic professional who enjoys wearing multiple hats, excels at organization and communication, and thrives in a fast-paced, team-oriented culture.

Responsibilities

Office Operations & Administration

• Oversee daily office operations, ensuring a safe, secure, and professional environment.
• Develop and implement processes to improve workflow efficiency.
• Manage company records, contracts, compliance documentation, and filing systems.
• Coordinate with third-party IT providers and manage technology needs.
• Monitor and maintain office supplies, groceries, and equipment schedules.

HR & Employee Support

• Liaise with outsourced HR providers for payroll, benefits, and onboarding.
• Organize staff training, orientation, and office events.
• Provide administrative support to senior leadership across multiple departments.

Property Management Support

• Act as first point of contact for tenant service requests and work orders.
• Dispatch, track, and follow up with vendors to ensure timely and quality service.
• Maintain tenant and property records, including insurance certificates and compliance documentation.
• Support inspections, capital projects, and property improvements.
• Assist with Yardi Facilities Manager workflows for efficient work order tracking.

Departmental Support

• Maintain CRM databases for brokerage and marketing functions.
• Coordinate social media calendar and website updates.
• Support legal administration through document management and signature tracking.
• Provide cross-functional assistance on strategic initiatives and special projects.

Qualifications

Required:

• 3+ years of experience in office management, operations, or administrative support (real estate or related industries preferred).
• Strong organizational skills with proven ability to multitask and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently, exercise sound judgment, and maintain confidentiality.
• Customer-service oriented with a proactive problem-solving mindset.

Preferred:

• Bachelor’s degree in Business Administration, Communications, or related field.
• Familiarity with Yardi or other property management systems.
• Prior experience supporting real estate, development, or legal teams.

Job Details

Base pay range: $70,000.00/yr - $80,000.00/yr

Seniority level: Associate

Employment type: Full-time

Job function: Project Management, Human Resources, and Administrative

Industries: Real Estate and Construction