Operations Coordinator (Beauty), China Grove - Full Time

RowanEDC Partnership; North Carolina; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Job summary

Macy’s in the United States is seeking a frontline coordinator to manage day-to-day functions in our store operations. You will train new hires, answer routine questions, and prioritize workflow to keep the team productive.

This role requires strong communication, basic computer and handheld tech skills, and the ability to work a flexible schedule including days, evenings, weekends, and holidays. Join a team that values service and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Ability to read, understand and interpret employment policies and safety rules in English.
• Able to work independently and as part of a team.
• Proficient in using computers and handheld technology.
• Flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Train new hires in department functions and responsibilities.
• Answer questions regarding routine processes or procedures.
• Make decisions regarding routine problems and prioritize workflow.
• Report to manager on group results and outstanding issues.
• Provide feedback to manager on productivity and quality.
• Refer for management decision any questions beyond the scope of the coordinators responsibilities.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
• Regular, dependable attendance and punctuality.

Skills

Communication

Computer skills

Team player

Customer interactions

Education

High School Diploma or equivalent

Job description

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Responsible for the day-to-day coordination of a function and/or process and normal functions of the assigned position. Perform other duties as assigned.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Training new hires in department specific functions and responsibilities
• Answering questions regarding routine, work related processes or procedures
• Making decisions regarding routine, work specific problems and prioritizing workflow
• Report to manager on their group's results and any outstanding issues or problems
• Provide feedback to manager on productivity and quality
• Refer for management decision, any questions or problems that are beyond the scope of the Coordinators responsibilities
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Regular, dependable attendance and punctuality

Who You Are

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English
• Resourceful self-starter, works well independently as well as part of a team
• Must be proficient in the use of computers and handheld technology
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
• Frequently lift/move up to 50lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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