Operations Coordinator

The Lockwood Group LLC; Stamford (CT); On-site; USD 50,000 - 75,000; Full time

Job summary

The Lockwood Group LLC, headquartered in Stamford, CT, is seeking an Operations Coordinator to support critical processes across the organization. This fully in‑office position collaborates with Operations, IT, and cross‑functional stakeholders to maintain internal systems, documentation, and controls that keep the business running smoothly.

The ideal candidate is highly organized, detail‑driven, and comfortable managing recurring workflows, audits, and process documentation while serving as a

Qualifications

• Bachelor's degree is required.
• Experience supporting operations or projects via internships, academic work, or early career roles.
• Strong organizational skills, attention to detail, and effective time management.
• Clear written and verbal communication skills with strong learning agility and problem solving ability.
• Comfortable using spreadsheets, shared drives, and workflow/task management tools.
• Familiarity with Microsoft Office (Excel, Outlook, SharePoint, Teams).
• Ability to learn new systems (workflow tools, ticketing systems, low code platforms).
• Experience preparing documentation, SOPs, or checklists (preferred).
• Interest in operations, process improvement, or project coordination.

Responsibilities

• Convert items into reports or Excel outputs and support basic project reporting.
• Prepare meeting materials (trackers, summaries, open items), capture notes, and document/action follow-ups.
• Support recurring operational workflows, including audits, compliance tracking, and shared resource coordination.
• Maintain operational trackers, logs, documentation, and Integration & Project Management folders.
• Prepare monthly corporate survey files, validate data, and update related trackers.
• Assist with security and application audits, including tracking remediation actions.
• Process purchases in alignment with approval workflows.
• Maintain and update SOPs, including version control and approvals.

Skills

Organizational skills

Attention to detail

Time management

Written and verbal communication

Learning agility

Problem solving

Documentation

Ability to learn new systems

Education

Bachelor’s degree

Tools

Microsoft Office (Excel, Outlook, SharePoint, Teams)

Workflow tools

Ticketing systems

Low‑code platforms

Job description

This position will be based fully in-office at our headquarters in Stamford, CT.

About Lockwood: We are The Lockwood Group™—a healthcare services platform built for today’s complex, fast-moving life sciences landscape. Our organization offers a comprehensive suite of capabilities, bringing best-in-class expertise in medical communications, education, animation and visualization, regulatory and clinical consulting, and market access. Powered by our network of specialized companies — we deliver science-first, insight-driven solutions that help innovators accelerate readiness, engage stakeholders, and drive impact—seamlessly, strategically, and collaboratively. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.

Summary: The Operations Coordinator supports critical operational processes across the organization by ensuring consistency, accuracy, and timely execution of recurring administrative and compliance-driven activities. This role partners closely with Operations, IT, and cross-functional stakeholders to maintain internal systems, documentation, and controls that keep the business running smoothly.

The ideal candidate is detail-oriented, highly organized, and comfortable managing recurring workflows, audits, and process documentation while serving as a reliable operational back-up across teams.

Key Responsibilities:

• Convert items into reports or Excel outputs and support basic project reporting.
• Prepare meeting materials (trackers, summaries, open items), capture notes, and document/action follow‑ups.
• Support recurring operational workflows, including audits, compliance tracking, and shared resource coordination.
• Maintain operational trackers, logs, documentation, and Integration & Project Management folders.
• Prepare monthly corporate survey files, validate data, and update related trackers.
• Assist with security and application audits, including tracking remediation actions.
• Process purchases in alignment with approval workflows.
• Maintain and update SOPs, including version control and approvals.

Education:

A Bachelor’s Degree is required.

Professional Skills and Requirements:

• Foundational experience supporting operations or projects through internships, academic work, or early career roles.
• Strong organizational skills, attention to detail, and effective time management.
• Ability to manage recurring tasks, follow structured processes, and maintain accurate documentation.
• Clear written and verbal communication skills with strong learning agility and problem solving ability.
• Comfortable using spreadsheets, shared drives, and workflow/task management tools.
• Familiarity with Microsoft Office (Excel, Outlook, SharePoint, Teams).
• Ability to learn new systems (workflow tools, ticketing systems, low code platforms).
• Experience preparing documentation, SOPs, or checklists (preferred).
• Interest in operations, process improvement, or project coordination.