Operations Coordinator

Wavsys; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

WAVSYS is seeking an Operations Coordinator to ensure smooth and efficient operations across departments. The role emphasizes telecommunications operations, resource management, and process improvement to maintain high service standards.

The ideal candidate will have two years of related experience and a strong background in project management and MS Office tools, with the ability to work independently and collaboratively. This position is based in New York, USA.

Qualifications

• Bachelor's degree in Business, Operations Management, or related field (preferred).
• Minimum of two years of experience in telecommunications operations or related field.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and project management software.

Responsibilities

• Find opportunities to assume responsibility of work that will support Specialists, Supervisors, and Project Managers.
• Execute administrative work and permitting tasks in a timely, efficiently, and high quality manner.
• Coordinate and allocate resources efficiently to meet project and operational demands, including personnel, equipment, and materials.
• Assist in project planning, tracking, and execution, ensuring projects are completed on time and within budget.
• Maintain an accurate inventory of telecommunications equipment and materials, and track replenishment needs.
• Monitor service quality and work with relevant teams to identify and resolve issues quickly.
• Maintain and update operational and project-related documentation, reports, and records.
• Foster clear communication and collaboration between teams, departments, and external partners.
• Assist in budget planning, cost control, and expense tracking for operations and projects.
• Identify opportunities for process improvement and work with teams to implement changes.
• Ensure compliance with relevant regulations, standards, and industry best practices.
• Participate in the development and execution of emergency response and business continuity plans.

Skills

Organizational skills

Project management

Communication

MS Office

Team collaboration

Education

Bachelor's degree in Business/Operations

Tools

Microsoft Office Suite

Project management software

Job description

Job Description

Job Description

As an Operations Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation. You will work closely with various departments and teams to streamline processes, manage resources, and maintain high service standards. The ideal candidate will have a strong background in telecommunications operations and project management.

Responsibilities

• Find opportunities to assume responsibility of work that will support Specialists, Supervisors, and Project Managers
• Execute administrative work and permitting tasks in a timely, efficiently, and high quality manner
• Coordinate and allocate resources efficiently to meet project and operational demands, including personnel, equipment, and materials
• Assist in project planning, tracking, and execution, ensuring projects are completed on time and within budget
• Maintain an accurate inventory of telecommunications equipment and materials, and track replenishment needs
• Monitor service quality and work with relevant teams to identify and resolve issues quickly
• Maintain and update operational and project-related documentation, reports, and records
• Foster clear communication and collaboration between teams, departments, and external partners
• Assist in budget planning, cost control, and expense tracking for operations and projects
• Identify opportunities for process improvement and work with teams to implement changes
• Ensure compliance with relevant regulations, standards, and industry best practices
• Participate in the development and execution of emergency response and business continuity plans

Education/Certifications

• Bachelor's degree in Business, Operations Management, or a related field (preferred).

Experience/Minimum Requirements

• Minimum of two (2) years of experience in telecommunications operations or a related field.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and project management software.
• Knowledge of telecommunications industry standards and practices.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving abilities.
• Strong time management and multitasking skills.

Company Description

WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.

Company Description

WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.