Operations Coordinator

American Bureau of Shipping (ABS); Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Life insurance

Disability leave

Parental leave

Paid holidays

Paid vacation

401K

Job summary

The Operations Coordinator at American Bureau of Shipping (ABS) supports day-to-day office administration and regional project execution in Houston. This role ensures timely processing of client requests and coordination of project staffing.

You will prepare client quotations, monitor subcontractor reports, manage scheduling, and track cash flow and revenue margins while maintaining high service quality. ABS offers competitive benefits and growth opportunities within a global marine leader.

Qualifications

• Minimum of a high school diploma or equivalent.
• At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.

Responsibilities

• Direct the day-to-day general office, duties, and administrative activity.
• Prepare quotations for clients (including ABS offices).
• Coordinate scheduling and staffing of projects.
• Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
• Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
• Resolve work-related client issues, including scope of work, quality of work, and billing.
• Prepare monthly cash flow and monthly revenue margin.
• Other duties as assigned.
• Other duties as required.

Skills

Excel

Data analysis

Communication

Scheduling

Customer service

Office equipment

Education

High school diploma

Tools

Office suite

Job description

Job Description

The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area.

The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area.

What You Will Do

• Direct the day-to-day general office, duties, and administrative activity.
• Prepare quotations for clients (including ABS offices).
• Coordinate scheduling and staffing of projects.
• Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
• Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
• Resolve work-related client issues, including scope of work, quality of work, and billing.
• Prepare monthly cash flow and monthly revenue margin.
• Other duties as assigned.
• Other duties as required.

What You Will Need

Education and Experience

• Minimum of a high school diploma or equivalent.
• At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.

Knowledge, Skills, And Abilities

• Advanced Excel skills with the ability to analyze data, identify insights, and support business needs effectively.
• Highly motivated, quick learner with strong written and verbal communication skills and a proactive, hands‑on approach to problem‑solving.
• The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
• Ability to undertake short- and long‑term planning to provide for efficient and effective scheduling of work assignments.
• Responsive to customer queries.
• Advanced skills in the use of modern office equipment.
• Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
• Advanced level clerical skills and excellent arithmetic skills.
• Ability to prioritize and handle routine and non‑routine business matters simultaneously without supervision.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.

Reporting Relationships

The role reports directly to a member of management and has no direct reports.

Working Conditions

Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

About Us

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

About Our Benefits

ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.

Equal Opportunity

The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs