Operations Coordinator

ADP, Inc.; Fort Collins (CO); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flight Benefits

Life Insurance

Employee Assistance Program

Referral Program

Casual Attire

Growth Opportunities

On-the-job Training

Safe Work Environment

Job summary

The Landline Company is seeking an Operations Coordinator to manage round-the-clock dispatch of drivers from the Fort Collins location, monitoring a multi-state network and coordinating routes to ensure timely trips.

You will oversee vehicle movements, weather and road condition checks, driver scheduling, and compliance with DOT regulations, while working in a fast-paced, modern office environment with growth opportunities.

Qualifications

• High School Diploma or GED required.
• 2 years of management experience required.
• Ground transportation experience preferred.
• Excellent communication and customer service skills.
• Must pass pre-employment drug and background checks.
• Experience with Samsara, TASSTA, Sabre or Netline desirable.

Responsibilities

• Monitor vehicle movements in fleet management system and advise on alternate routes.
• Monitor weather/road conditions and notify drivers of changes.
• Ensure driver coverage and manage standby drivers.
• Allocate vehicles for upcoming trips based on maintenance schedule.
• Communicate with drivers and SOC on delays or cancellations.
• Ensure hours of service comply with DOT regulations.

Skills

Management experience

Communication skills

Ground transportation experience

Education

High School Diploma or GED

Tools

Samsara

TASSTA

Sabre

Netline

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Coordinator

Full Time Fort Collins, CO, US

Pay: $30.00 per hour

About us:

The Landline Company is redefining the airport journey by building infrastructure that decentralizes the airport. Its platform connects air and ground transportation, extending the airport experience into everyday places and enabling seamless door-to-gate travel while unlocking new demand.

Landline is pioneering remote terminal concepts that bring airport check-in, bag drop, and security screening closer to travelers, including directly into the neighborhoods and destinations where they live, work, and stay. Operating across North America with a growing network of partners, including Air Canada, American Airlines, Delta, Jet Blue, and CLEAR, Landline is building the infrastructure that allows travel to begin anywhere.

Job Type: Full-time

The Role:

We are looking for a System Operations Coordinator/Operations Dispatcher to join our team! SOC Dispatchers work from our Fort Collins Business Support location/our local bus depot location and are responsible for the round-the-clock dispatch of our drivers and monitoring of our vehicles in Colorado, Minnesota, Pennsylvania, New Jersey, Delaware, Illinois, Massachusetts, Montreal, and the larger Toronto region.

What You'll Do:

• Monitor vehicle movements in fleet management system, look for upcoming delays and advise on alternate routes if available.
• Monitor weather and road conditions using online applications and traffic cameras.
• Monitor driver attendance to ensure trips are covered. Contact standby drivers to fill trips as needed.
• Move drivers/vehicles between trips in response to delays/breakdowns.
• Communicate with drivers as they move in/out of stations using push to talk phones.
• Communicate with airline systems operations control (SOC) on delays or cancellations.
• Assign vehicles for upcoming trips based on planned maintenance schedule.
• Monitor drivers' hours of service to ensure compliance with DOT regulations and ensure available hours to cover upcoming trips.
• Assist with driver scheduling.
• Shift: ranges from morning, day, and evening availability

What We're Looking For:

• High School Diploma, GED or equivalent education required
• 2 years of previous management experience required
• Previous experience in ground transportation preferred
• Excellent communication and customer service skills
• Must successfully pass a pre-employment drug and criminal background screen
• Ideal but not required software experience includes Samsara, TASSTA (often referred to as Taska), Sabre (American Airlines), and Netline.

Our work environment includes:

• On-the-job training
• Modern office setting
• Growth opportunities
• Safe work environment
• Casual work attire
• Lively atmosphere
• Company perks
• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Flight benefitsthrough our airline partners
• Company-paid life insurance
• Employee assistance program
• Referral program

This position is subject to random drug and alcohol testing under Company guidelines.