Operations Controller (NU)

ONEOK, Inc.; Tulsa, Northern (OK, KY); Hybrid; USD 79,000 - 119,000; Full time

Job summary

ONEOK is seeking an Operations Controller to support safe and efficient pipeline operations from the Plaza in Tulsa, OK. This on-site role uses SCADA, forecasting tools, and communications systems to manage pressures, flows, and system quality across transmission, gathering, storage and processing assets.

The position requires a rotating 12-hour schedule, including days, nights, weekends, and some holidays to sustain 24/7/365 operations.

Qualifications

• Experience with pipeline control functions and SCADA systems.
• Ability to interpret forecasts and adjust operations accordingly.
• Strong mathematical and data interpretation skills.

Responsibilities

• Monitor and control gas or NGL flow using SCADA and forecasting tools.
• Determine load requirements and compare forecasts with system data.
• Identify and resolve communication problems affecting operations.
• Take action to minimize pressure drops during abnormal events.
• Monitor gas/liquid quality and respond to changes.
• Verify receipts, deliveries, storage injections/withdrawals, and loads.
• Prepare and post start/stop flows, reliefs, and change notices.
• Communicate operational info to field personnel and schedulers.

Skills

Basic math

Verbal communication

Job description

JOB SUMMARY

ONEOK is seeking an Operations Controller to support the safe, reliable, compliant, and efficient operation of our natural gas liquids pipeline systems from the Plaza in Tulsa, Oklahoma. This role monitors and controls pipeline system operations using SCADA, computer applications, forecasting tools, and communication systems to help maintain appropriate pressures, flows, system quality, and operational response across transmission, gathering, storage, distribution, and processing assets. This position is based on-site at ONEOK’s Plaza location in Tulsa, OK and works a modified DuPont rotating shift schedule, including 12-hour day and night shifts, rotating weekends, and some holidays to support 24/7/365 operations. The ideal candidate will be a dependable, self-motivated go-getter who communicates clearly, works effectively across disciplines, and brings a high level of honesty, transparency, humility, and professionalism to a highly collaborative control room environment. While pipeline control, SCADA, natural gas or natural gas liquids operations, forecasting, reporting, and emergency communication experience are valuable, success in this role will also depend heavily on team fit, adaptability, sound judgment, and comfort working a rotating shift schedule in a safety-critical environment.

Job Profile Summary

Monitors, adjusts and/or controls flow of gas or natural gas liquids through the pipeline system in a safe, reliable, compliant and efficient manner. This includes distribution, transmission, gathering, storage and processing systems.

Essential Functions and Responsibilities

• Utilize computers and SCADA digital displays to determine sufficient operating pressures and to monitor and direct flow of natural gas or gas liquids though pipeline system Determine load requirements using company approved forecasting model.
• Compare this forecast to forecasts based on analysis of current and predicted weather conditions, current system conditions, and operating objectives
• Analyze and assist in identification and resolution of communication problems.
• Take appropriate action to minimize drastic reductions in pressure caused by line breaks or other unusual occurrences
• Monitor system gas or liquid quality and take appropriate action in response to changes
• Calculate and/or verify the following, including but not limited to: Receipts Deliveries Storage injections and withdrawals Pipeline system load requirements Transportation imbalances
• Compile, prepare, and/or post information including but not limited to: Start/stop of receipt/delivery flows and compressors or pumps Storage injection and withdrawal requests Field personnel call-outs Nomination confirmations and changes Gas quality issues Supervisory Control and Data Acquisition System (SCADA) communication problems
• Communicate information and/or instructions related to system operations and contractual obligations to company field personnel, schedulers, and pipeline controllers from other companies
• Utilize the ONEOK Communication System (OCS) for the following: Emergency/non-emergency communication Setting up conference bridge One-Call center line locates
• Train employees in performance of duties related to system operations
• Responsibilities may include Department of Transportation (DOT) covered functions, including operations, maintenance, or emergency response on a pipeline.
• Job duties also require the employee to be alert and respond immediately to dangerous or hazardous conditions, and where impaired performance, or failure to follow safety precautions, could result in serious injury or property damage.

Education

None Required.

Work Experience

Experience with pipeline control functions, computer programs, and equipment applicable to pipeline system control operations Experience monitoring pressures, volumes, and control points to maintain adequate gas or natural gas liquid flow Experience with and thorough knowledge of natural gas or natural gas liquid pipeline operations Experience in use and function of office equipment applicable to position including computers Experience and/or training related to: Basic programming/computer applications and hardware/SCADA systems Company and governmental operating/safety procedures Weather forecasting Experience compiling and preparing reports, logs, and correspondence Experience interacting, advising, training and communicating effectively

Knowledge, Skills and Abilities

• Ability to: apply basic mathematics, including use of decimals and percentages
• Ability to: verbalize information or instructions utilizing telephone and two-way radios

Licenses and Certifications

None Required.

Strength Factor Rating - Physical Demands/Requirements

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally) Walking: Moving about on foot (Frequently) Sitting: Remaining in a seated position (Constantly) Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally) Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally) Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally) Climbing: Ladders, Stairs (Occasionally) Balancing: Maintaining body equilibrium to prevent falling (Occasionally) Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally) Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally) Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally) Crawling: Moving about on the hands and arms in any direction (Occasionally) Reaching: Extending hands and arms in any direction (Constantly) Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly) Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly) Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly) Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently) Hearing: Perceiving the nature of sound by the ear (Frequently) Tasting/Smelling: (Occasionally) Near Vision: Clarity of vision at 20 inches or less (Constantly) Far Vision: Clarity of vision at 20 feet for more (Frequently) Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently) Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

Well lighted, climate controlled areas (Constantly) Frequent repetitive motion (Constantly) CRT (Computer Monitor(s)) (Constantly)

Travel

None required, Driving Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [e-mail] or call 1-855-663-6547.

Expected Salary Range $79,000.00 - $119,000.00

At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation, storage and marine export services. Through our approximately 60,000‑mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude oil that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest integrated energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world.