Operations Control Center (OCC) Supervisor

Hitachi Rail Limited; Pearl City (HI); On-site; USD 83,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Medical,Dental,Vision Insurance

Retirement Savings Plan

Paid Vacation

Training & Development

Job summary

Hitachi Rail Limited seeks an Operations Control Center Supervisor for the Honolulu Rail Project, based in Pearl City, HI. The role oversees control room activities, ensuring safe, efficient train operations and rapid response to incidents.

Responsibilities include supervising controllers, coordinating planned and unplanned activities, and maintaining logs. Candidates need rail dispatch experience and familiarity with SCADA systems.

Qualifications

• Minimum of two years in rail dispatch, air traffic control, or missile control positions.
• Basic knowledge of large monitoring and control systems.
• Ability to perform duties in critical situations.
• Training in electrical engineering preferred or equivalent experience.

Responsibilities

• Supervise monitoring and maintenance of electrical power distribution and emergency trip station facilities.
• Assign duties by workload priority and supervise controllers.
• Monitor and control through SCADA workstations and associated equipment (ATC, elevators, traction power, platform gates, CCTV).
• Perform manual intervention and adjustments to train operations as required.
• Ensure compliance with railway safety regulations and procedures.
• Lead shift briefings and manage daily control room activities and staffing.

Skills

Rail dispatch

SCADA systems

Critical situation response

Electrical engineering knowledge

Education

High school diploma

Tools

SCADA

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

Hitachi Rail is looking for an enthusiastic self‑motivated Operations Control Center (OCC) Supervisor to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.

Job Summary / Duties

Supervises the monitoring and routine, preventative and unscheduled maintenance, inspection, testing, modification and repair of all equipment associated with electrical power distribution systems and emergency trip station facilities. Assigns duties to personnel by workload priority, giving instructions in proper work methods/techniques; conducts inspections and monitors.

Accountabilities

• Must be able to work non-scheduled emergency call outs outside of assigned work hours
• Monitor and control through OCC workstations Train Controllers, Yard Controllers, Engineering Fault Controllers, Information Controllers and Security Controllers
• Supervises the Controllers that Monitor and Control through SCADA workstation, remote equipment including but not limited to:
  • Automatic Train Control Systems
  • Elevators and Escalators
  • Traction Power
  • Platform Screen Gates
  • Auxiliary Station equipment
  • Fire detection systems
  • Access control
  • Train Equipment faults
  • CCTV
  • MMIS
• Performs manual intervention and adjustment of train operations as required
• Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety
• Daily management of control room activities and needs
• Coordination of planned and unplanned activates
• Responsible for providing clear and effective information to the Train Operators and Field Staff
• Responsible for answering emergency calls from stations, trains and passengers
• Responsible for populating control room logs and reports
• Responsible for understanding and utilizing control room operation policies, restrictions and plans
• Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays
• Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals
• Staying current on all new technologies introduced into the transit industries as relates to transit rail
• Safely operating a variety of trucks, equipment and tools
• Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs
• Contribute to the System Service Availability metrics and compile required reports and analysis
• Maintaining records and preparing clear and concise reports
• Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals
• Working independently and safely with AC and DC power
• Establishing and maintaining effective working relationships with those encountered in the course of the work
• Supervise OCC staff in completion of job duties; provide feedback and corrective training as needed
• Perform rules compliance checks and operational efficiency audits on a monthly basis
• Lead shift briefings for oncoming OCC staff
• Ensure OCC staff members are fit for duty and current on training requirements prior to starting work
• Handle shift call outs and schedule changes; arrange shift coverage according to staffing plan and CBA requirements

Required Skills/Knowledge

• A minimum of two (2) years of experience in a rail dispatch, air traffic control or missile control positions
• Basic knowledge and understanding of large monitoring and control systems and subsystems
• Ability to perform assigned duty in critical situations
• Training in electrical engineering preferred and/or a combination of education and work experience.

Desired Skills/Knowledge

• Five (5) or more years of experience in train controller or rail dispatch positions
• 3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field.
• Experience in fields of cable plant and contact rail inspection, test and maintenance and supervisory experience in a rail electrical field are desirable

Education

Graduation from an accredited high school or equivalency certificate.

Languages

English fluency

Note: In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre‑employment candidates and current employees, as required for safety-sensitive positions.

Salary

The salary range for this position is $83,300 - $125,000 per year. Final pay is determined by the candidate’s experience, skillset and ability level, internal equity and location.

Benefits

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals With Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [e-mail].

Queries other than accommodation requests will not be responded to.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.