Operations Consultant

Washington Frank International; United States; Remote; CAD 90,000 - 130,000; Full time

Job summary

Washington Frank International is seeking a Senior Epicor Kinetic Operations Consultant for remote work with up to 25% travel. You will drive ERP transformation initiatives, delivering functional expertise across Epicor Kinetic operations modules and supporting implementations, upgrades, and continuous improvement.

You will collaborate with business and technical teams to maximize system efficiency, design BAQs, and support testing, training, and post-go-live stabilization.

Qualifications

• Extensive experience with Epicor Kinetic ERP in operations modules.
• Proven track record in full lifecycle ERP implementations or upgrades.
• Strong knowledge of production planning, scheduling, and engineering workflows.
• Advanced BAQ development and optimization.
• Excellent analytical and problem-solving skills.
• Ability to communicate with stakeholders at multiple levels.
• Willingness to travel ~25%.

Responsibilities

• Serve as SME for Epicor Kinetic Operations functionality.
• Lead functional efforts during Epicor implementations, upgrades, and system enhancements.
• Collaborate with business units to evaluate processes and recommend Epicor-driven solutions.
• Configure, test, and deploy Epicor functionality for Production Planning, Scheduling, and Engineering workflows.
• Design, build, and maintain BAQs to support BI, reporting, and data analysis.
• Facilitate requirements gathering and translate needs into configurations.
• Support UAT, end-user training, and post-go-live stabilization.
• Provide troubleshooting and identify opportunities for automation and optimization.
• Collaborate with cross-functional teams including Supply Chain, Manufacturing, Engineering, and IT.

Skills

Epicor Kinetic

ERP implementation

BAQ development

Production planning

Scheduling

Data analysis

Stakeholder comms

Travel readiness

Job description

Job Title: Senior Epicor Kinetic Operations Consultant

Location: Remote (Up to 25% Travel)

Position Summary:

An established and growing organization is seeking a Senior Epicor Kinetic Operations Consultant to support ongoing ERP transformation initiatives. This role will focus on delivering functional expertise across Epicor Kinetic operations modules while supporting system implementations, upgrades, and continuous improvement initiatives. The ideal candidate will serve as a strategic partner to business and technical teams, helping maximize system efficiency and operational performance.

Primary Responsibilities:

• Serve as a subject matter expert for Epicor Kinetic Operations functionality.
• Lead functional efforts during Epicor implementations, upgrades, and system enhancements.
• Work directly with business units to evaluate current processes and recommend Epicor-driven solutions.
• Configure, test, and deploy Epicor functionality related to:
• Production Planning and Scheduling
• Engineering and Product Configuration
• Manufacturing Operations and shop floor workflows
• Design, build, and maintain Business Activity Queries (BAQs) to support business intelligence, reporting, and data analysis needs.
• Facilitate requirements gathering sessions and translate operational needs into system configurations.
• Support user acceptance testing, end-user training, and post-go-live stabilization.
• Provide troubleshooting support and identify opportunities for process automation and optimization.
• Collaborate with cross-functional teams including Supply Chain, Manufacturing, Engineering, and IT.

Required Experience & Skills:

• Extensive experience working with Epicor Kinetic ERP, specifically within operations-focused modules.
• Demonstrated success supporting or leading full lifecycle ERP implementations and/or upgrades.
• Strong knowledge of production planning, scheduling, and engineering workflows.
• Advanced experience developing and optimizing BAQs.
• Excellent analytical, problem-solving, and business process improvement skills.
• Strong communication skills with the ability to engage stakeholders at multiple organizational levels.
• Ability and willingness to travel approximately 25% as project needs require.

Preferred Background:

• Experience supporting manufacturing, engineer-to-order (ETO), or make-to-order (MTO) environments.
• Exposure to advanced Epicor functionality such as MES, Quality Management, or Automation tools.
• Consulting or client-facing project experience.
• Experience working with system integrations, dashboards, or reporting tools.

Role Impact:

This position will play a key role in ensuring Epicor Kinetic is fully leveraged to improve operational visibility, streamline manufacturing processes, and support long-term organizational growth.